1.6
  • I have been using for years4 votes
  • Person who did my taxes was good2 votes
  • Usually everything1 votes
  • Very poor3 votes
  • Jhpreferred customer service2 votes
  • False advertisement2 votes
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  • 1 day ago
  • Tax services
  • Mount Carmel, Illinois
  • 17

Filed online with Jackson Hewitt paid extra for online and email help yet have been told that I am wrong, ***, and to keep resubmitting our return because the irs had rejected it waited 5 weeks for a paper check from the irs because jh an their bank rejected our request for direct deposit and still being told to this day that the irs rejected our return an being told that were lying about getting... Read more

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  • 2 days ago
  • Tax services
  • 29
  • REVIEW RATING 3/5

Apparently you didn't have much to say from the start. The fact that this person thought that she was going to headbutt someone and get away with it seems to be the issue. Not the fact that the Jackson Hewitt clerk who chose to retaliate against such behavior. I work in public safety and people have attempted to threaten me while I was on the job. Requiring me to let them know that will not be... Read more

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  • 2 days ago
  • Tax services
  • Detroit, Michigan
  • Tax Refund
  • 49
  • REVIEW RATING 4/5

I'm really pissed with Jackson Hewitt at this time & believe that all their customers information & refunds have become compromised. Possibly even highjacked & hacked. I signed up for this "wonder" Card....the JHPreffered Card. Since I've gotten my refund there's been 4 seriously concerning issues with it. They're systems have failed 3 times now, causing nationwide failure. Along with... Read more

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  • 2 days ago
  • Credit Cards
  • Huntsville, Alabama
  • Credit Card Balance
  • 43
  • REVIEW RATING 4/5

This company *** sucks. I'm so *** aggravated, I go to the store earlier getting stuff to cook and my card is declined and the register. This is the second time I've felt with this *** in a month. As of now I've spent most of my day trying to get customer service I'm so *** sick of listening to elevator music I could scream. This is ***..I can't wait till Jackson Hewitt opens tomorrow I know... Read more

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Been trying to access my money first the customer service didn't work now that it is its saying my pin and card number don't match.... Wtf is going on I want answers..... Better yet I want my *** money Add comment

I got my taxes on a JH Perfered card. Uaed it as a hold card for hotel. i have spent the last 2 weeks trying to get the money back. This is a shi***y card would never recommended it. Add comment

I had my taxes done on jan 23 2015 and it is now feb 25 and still no refund. I got a letter saying information was missing from my return. Not happy at all!! Pay 500 in fees and now i dont know when or if i wipl get my refund! Will never use again! Add comment

  • 2 days ago
  • Credit Cards
  • Minneapolis, Minnesota
  • Prepaid Card
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

I have been unable to access my money all night totally unethical it's a prepaid card and there should be no issue getting my money. I was stuck at a gas station because I got gas and my card was declined however I have over 1500.00 on the card how can this even happen looking for answers but can't get through the number won't work can't be Read more

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Wendy i hope your right we the people deserve better than this usa let to many people come is with this foolishness you got payed and i want my money good o usa Add comment

Got fifty dollar gift card received 50 on it used 15 dollars now card declines saying unauthorized user. Add comment

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