1.6
  • I have been using for years5 votes
  • Person who did my taxes was good3 votes
  • Preparer1 votes
  • Very poor6 votes
  • False advertisement5 votes
  • Credibility5 votes
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  • 12 hours ago
  • Tax services
  • Buffalo, New York
  • Tax Return
  • 5

I FILED RETURNS WITH JACKSON HEWETT, SINE 2008, GOT MY FIRST TIME HOME BUYERS CREDIT. I FILED A RETURN FOR 2011 AND NEVER GOT IT. WAS THIS THE PRECURSOR TO HAVING MY 2013 RETURN REJECTED, AND MY 2014 RETURN. I AM WONDERING IF MANY e - FILE RETURNS ARE COMPROMISEED THEN WHAT DO WE AS CONSUMERS DO. IP PINS THAT ARE SUPPOSE TO BE AN EXTRA LAYER S OF SECURITY THAT IS ONLY ISSUED BY THE IRS WOULD... Read more

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Did not do as advertised! They do not tell you if they give you discounted cost you do not receive $50.00 gift card from walmart. I don't want gift card, but there as signs are false advertisement! I would not recommend them to anyone! Add comment

Been waiting since Feb 3 still no money from federal Add comment

  • 1 day ago
  • Professional Services
  • Waynesboro, Virginia
  • Tax Preparation
  • 16
  • REVIEW RATING 4/5

HAD JACKSON HEWITT DO MY TAXES IN JANUARY. THIS IS ALMOST APRIL. NO ONE HAS A CLUE WHERE MY TAXES ARE. THEY WERE DONE WRONG AND THEY HAVE NO CLUE WHAT TO DO????? THEY WANT TO BE PAID ASAP. I HAVE CALLED EVERYONE TO TRY TO FIND OUT WHAT THE HECK IS GOING ON AND NO ONE REALLY KNOWS. WHO KNOWS WHERE MY TAXES ARE BECAUSE JACKSON HEWITT DOES NOT. I WOULD NEVER RECOMMEND THEM TO ANYONE. I HAVE... Read more

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  • 2 days ago
  • Tax services
  • Pensacola, Florida
  • Gift Card
  • 22
  • REVIEW RATING 4/5

On February 7th me and my wife went to go get our taxes done at Jackson Hewitt we paid $346 for the service after we paid we did not receive your gift card because there was an issue in their software.still to this day no gift card we have gotten the run around several times we've been told it was already mailed to us. if it rocks on from very much longer I will try to ask for a full refund.... Read more

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  • Mar 23
  • Tax services
  • Denver, Colorado
  • Tax Preparation
  • 39
  • REVIEW RATING 4/5

I'm a senior, low income, my home business basically pays my bills, was in a car accident last month which is why I decided to have my tax return done at the JH at walmart instead of doing them myself. Told the guy at JH all of this, had all my paperwork, figures, everything organized. He transferred all my figures to the forms, I'm not getting a refund everything zeros out. Then he tells me I... Read more

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  • Mar 23
  • Tax services
  • Andover, Minnesota
  • Tax Preparation
  • 19
  • REVIEW RATING 3/5

1.) I have low income. That is clear on my W-2. Yet I was charged a ridiculous amount for my tax prep! They told me it was because of a certain form I had. That one form cost me a bunch of money! How nice for them. When I asked a call center representative why, she told me it was part of a "package" and could not break down the cost form by form, which is what I wanted to know. 2.) My tax... Read more

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  • Mar 23
  • Credit Cards
  • Fort Worth, Texas
  • Money Withdrawal
  • 25
  • REVIEW RATING 4/5

On Febuary 2,2015, I went into the Valero to their ATM, I was trying to with drawl money off my card, The machine did not give me my cash, the manager of the store was standing right there when this happened. I have contacted the card service going on now for almost 2 months, not resolve. I was told by the supervisior of card services that the money would be returned to me on 3/23/2015. I do not... Read more

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  • Mar 20
  • Tax services
  • Ashburn, Virginia
  • Tax Filing
  • 50
  • REVIEW RATING 3/5

Have been retired for one year. Only income this past year is SS. Just spent $207 to have Jackson Hewitt prepare my taxes and then told I could not file electronically. Tax guy would not say why and never entered it on the Gov form as required Have used this company for /./*-several years and never paid that much when I was working and making good money. Way to rip of a senior citizen. Never... Read more

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Who can a Jackson Hewitt person be paid and the client not be paid Add comment

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