1.6
  • I have been using for years1 votes
  • Person who did my taxes was good1 votes
  • Jhpreferred customer service1 votes
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I been waiting since 1:30 for my adavance and my walmart gift card and its now 4:45.the lady keep saying its moving slow. I want be dealing with them next year Add comment

  • 7 hours ago
  • Other
  • Savannah, Georgia
  • Jhpreferred Card 500 Cash Advance Not Issued
  • 53

Yesterday, Jackson Hewett did my taxes. Was told I could get a $500 cash advance on an JH Preferred card. I received a text that evening & around 2:00am in morning cash advance was ready.When I checked card, it wasn't there. I even received notice on line that other information had to be filled out and signed within 48 hours to receive. I did that. Been on computer now (next morning)from... Read more

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I filed my taxes they gave me a card told me I would get a 500 dollar cash advance put the wrong email in didn't put in the advance and submitted it so they could not go back in to change it and then gave me abull&hit story they are careless and on top of that charge high fees you can get more back yourself on turbo tax Add comment

  • 2 days ago
  • Tax services
  • Eugene, Oregon
  • Cash Advance
  • 109
  • REVIEW RATING 4/5

I was approved last night. Have followed all the steps properly. I have received texts and emails saying money is on my jhpreferred card. I called several times to activate and it hangs up on me after saying my card cannot be activated that e verification was not received. Is this a scam or what???? Now some crazy company has all of my information. Jackson Hewitt preparers do not know how to... Read more

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  • Jan 25
  • Credit Cards
  • Huntsville, Alabama
  • Walmart Credit Card
  • 1
  • 1
  • 104
  • REVIEW RATING 4/5

The same thing happened to me they quoted in the end $400. I asked in the beginning a different lady told me about $150 to qualify for the gift card. I didn't get the Wal-Mart $50 card but I did get the loan $500 but I'm cancelling my card when that's gone. I told the lady I COULD NOT afford that amount and she made some adjustments for me based on what I told her I paid last year which was... Read more

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100% FULL

  • Jan 24
  • Tax services
  • Knoxville, Tennessee
  • Tax Preparation
  • 1
  • 1
  • 203
  • REVIEW RATING 5/5

I was charged 450 dollars for a 1040ez completion. I am a single dad and claim one son…. They completed my taxes and had to resubmit at that time I was presented with a 450 dollar bill and told it was doubled because of the resubmit…. I was not told this prior to it only after, at the end…….exceedingly deceptive This company does not tell you at the beginning what the charge will be. They... Read more

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Jackson hewitt on diversey in chicago manager there name pastor is full of it a big liar he got caught lying and stayed lying don't ever go there.. there so quick to charge all these crazy fees Add comment

  • Dec 28, 2014
  • Tax services
  • Middletown, New York
  • Jh Preferred Card
  • 1
  • 1
  • 197
  • REVIEW RATING 4/5

The jhperferred card is no good do not use it ......WARNING Read more

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  • Dec 26, 2014
  • Tax services
  • Melbourne, Florida
  • Tax Preparation
  • 264
  • REVIEW RATING 5/5

It's December 2014. Here are my experiences with this mess of a company. Four issues: 1. I fell for a scam by J.H. in 2013, when I chose them to do my minor tax work; they advertised a donation to a charity if I chose their service; then claimed their site wasn't involved - after they did my taxes! I had to argue with Jacksonville to get that resolved but have no confirmation the donation... Read more

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  • Sep 24, 2014
  • Tax services
  • Delaware, Ohio
  • Tax Return
  • 157
  • REVIEW RATING 4/5

Just received a letter from State of Ohio that I Owe $2800 because of a mistake made on my 2011 taxes. "We just checked the wrong box" is their explanation. They already gave us $125 discount on our tax prep (still paid $395) because they made mistakes initially on the same return. My lawyer has been contacted after no response from them. They did state that they would do our taxes for free... Read more

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