Jackson Hewitt Complaints and Reviews

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Jackson Hewitt
Main address: 3 Sylvan WaySuite 301 7054 Parsippany NJ
800-234-1040, ,
  • 271+3 mobile complaints
  • $130K claimed losses
  • $483 average
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I can not stop getting a daily text about someone's tax refund credit card. Whoever had my phone number before signed up and it won't stop.I would never do business with Jackson Hewitt because of this bad practice. They are obviously using as a spam to advertise. Add comment

     

  • Jul 18
  • Tax services
  • Plymouth, Minnesota
  • Tax Return
  • 37

I availed the service of JH for my first tax filing. The lady who filed didn't know much and calling someone for each & every step. I got notice from Fed on dependents claim. I am a foreign national and obviously don't know the rules. I went to JH because of professional expertise they are suppose to have but it turned out other way. Not only their knowledge below average, they want us to pay... Read more

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They did my taxes screw them up I had to get a tax lawyer to fix the problem I will never use them again in my life time they payed for the lawyer and did not refund my 325.00 I payed them for screw up my taxes Add comment

I called jh to report my card lost on 5/7/14 it is 6/5/14 nd I still have yet to receive my replacement card, I tried the 7-10 days first after 3 wks nd the threat of having my car repo I had no choice to call nd pay 25$ to have it expedited to be told another 3-5 days, for 25$ it should be overnighted (my opinion). It took them 4 days after I called to get it in the mail here I am 8 days later... Add comment

     

  • Mar 01
  • Financial Services - Consulting, Marketing
  • Phoenix, Arizona
  • Tax Return
  • 37

JACKSON HEWITT PREPARED OUR 2011 TAX RETURN MAKING SERIOUS ERRORS ON THE FILING. THESE ERRORS TRIGGERED AN IRS AUDIT AND (A SUPPOSED) ADDITIONAL TAX OWED OF $9,338. J.H. REFUSED TO FIX THEIR MISTAKES. THEY ALSO REFUSED TO HONOR THEIR GOLD GUARANTEE FOR WHICH WE PAID $45.00 EXTRA. IN THE END WE WERE FORCED TO HIRE A TAX ATTORNEY FOR $1,000 FEE TO SET US STRAIGHT WITH IRS. IRS DID DETERMINE... Read more

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  • Feb 21
  • Tax services
  • Preferred Card
  • 2
  • 2
  • 42

DO NOT LOSE YOUR JH PREFERRED CARD AND MAKE SURE NO ONE STEALS IT BECAUSE YOU WILL GO THROUGH *** TRYING TO GET A REPLACEMENT!! I REPORTED MY CARD STOLEN ON FEB. 7TH IT IS NOW THE 21ST AND I STILL HAVE NOT YET RECEIVED MY NEW CARD!! MY MONEY IS THERE AND I HAVE NO ACCESS TO IT BECAUSE I AM WAITING ON A CARD THAT THEY HAVE TOLD ME WAS ALREADY IN THE MAIL 2 WEEKS AGO. NOT TO MENTION I PAID THE $25... Read more

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  • Feb 16
  • Tax services
  • Bellaire, Kansas
  • System Records
  • 33

Its been three weeks ive been approved same day wheres my money!!!!!! Their system keeps repeating the same recording ive been approved blah blah every time i call they say same *** keep checking you r account. They lied told me i would get it within ten days okay wheres my money never again will i go back to Jackson Hewit... . everyone has already recieved their refund they were smart not to... Read more

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  • Feb 16
  • Tax services
  • Tax Filing
  • 42

I went to file my taxes at Jackson Hewitt. I read a notice that said that the consumer will be notified of the charge to file taxes before they are submitted. If the consumer is not satisfied with the charge, then they can cancel and pay only $35. My tax preparer filed my taxes with out notifying me of the charge. I found out that I was charged $250 which is way too much for me. I could have... Read more

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  • Feb 16
  • Professional Services
  • Edison, New Jersey
  • Tax Filing
  • 1
  • 1
  • 29

I went to file my taxes at Jackson Hewitt. I read a posting that basically said that the consumer will be notified of the charge before filing and if the consumer is not satisfied with the charge then they can cancel and pay $35. My tax preparer did not tell me what the charge would be. I had to leave and come back with a document that was needed. I turned over the document and left because she... Read more

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  • Feb 10
  • Finances
  • Louisville, Kentucky
  • Free Filing
  • 26

Last year I filed with them and they had to have me come back 3 times cause they couldn't file a simple return.. so they gave me a free filing for this year. . Ok. So I will give them another try.. While filing them this year they forgot to put my whole checking account number on the form. So my back rejected my refund.. now I have to call the IRS Myself To Get My refund. I asked how come they... Read more

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