Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

1st time filing with Jackson Hewitt March of 2019.There fees are Outrageous but I thought being a bigger name they ought to be a good company.So being a single mom tight with money I still spent the $400 when I could've done it myself for FREE and man was that a mistake.Waited paitently for 3 MONTHS received or heard nothing of my Rax return so I finally called the Princeton Office where I filed..300 21st Ave Princeton,MN AFTER calling the State 1st and the state telling me they had No record of it.Well the Princeton Office THEN tells me 3 months later that I need to send the paperwork in and file some form that was never even given to me or in my Tax packet that the Tax preparer supposedly did AND she never once told me or explained to me that I need to file it and send it in MYSELF? So WTF did I pay $400 for? Then I get an attitude that we don't reimburse any fees AND I can't speak to the Supervisor about my issues?Seriously..I will never recommend this place to anyone or any of my business friends and I will be sure that anyone I know or speak to knows of how Jackson Hewitt treats there clients

Product or Service Mentioned: Jackson Hewitt Tax Preparation.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment