I pay these people over 500 to do my 2017 taxes, an error was made and now I am under review. Never had an issued with IRS before.
I called several times. The first time i notice error I received a call back advising me to just leave error alone and once I get my refund I can adment... 2nd, 3rd time I called to inform them i was under review and asked then to help me.
I never received a call back. I had to contact a tax advocate for help..
Thanks JH for nightmare and charging me 520.00 for nothing!!!
Product or Service Mentioned: Jackson Hewitt Tax Refund.
Reason of review: Problems with payment.