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Jackson Hewitt - Not getting a refund

1.9
Details
So not satisfied with my filing experience at Jackson Hewitt this year. First, I was "pre-approved" for a $950 loan before Christmas but after driving almost 2 hours to file was immediately denied. This happened with all 3 of the loans the offered. I am still waiting for funds to be put on my serve card that keeps being locked on the serve website. Also, should the representative that filed for me been able to see that I owed back child support? She never informed me of this and some or all of my funds are being used to offset this. Just wasn't worth the almost $600 I paid to file with them.
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Review
#1484187 Review #1484187 is a subjective opinion of poster.
Reason of review
Problems with payment

Jackson Hewitt - Very bad

1.0
Details
I filed on January 23rd 2019 still have not received the balance of my funds contact me 727 509 3655
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Review
#1482106 Review #1482106 is a subjective opinion of poster.
Reason of review
Problems with payment

Jackson Hewitt in Panama City, Florida - They suck and lie about refund advance is ***

1.0
Details
Jackson hewitt did taxes for me 2018 start with i was apporved for 950 refund advance which was lie after filled they sent paper said credit was not good enough when i was told credit didnt matter cause they took loan out of my return then i only got half my refund back they said nothing can do about it i probley owe student loan i never had any loans and never had trouble with taxes until i used them
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Review
#1481675 Review #1481675 is a subjective opinion of poster.
Reason of review
Order processing issue

Jackson Hewitt - Bad Service

Filed my taxes with JH. After the lady messed up 4x and having to re-submit thru the IRS, my SS# got flagged. So, I won't be getting a refund anytime soon till after the IRS sorts thru my stuff, and all because of an idiot at JH that had no clue what she was doing. She never even asked me questions, I just sat in her chair and then she tells me I'm done. After 4 trips to their office to straighten out matters such as my b-day, my SS# (twice messed up) and address, then I was not giving anything to sign AFTER I had asked did I need to sign, they call and tell me to drive back another 20 miles one way to sign the paperwork. I WILL NEVER USE JACKSON-HEWITT EVER AGAIN!!!
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Review
#1481615 Review #1481615 is a subjective opinion of poster.
Reason of review
Order processing issue
The reason why i will never in life use jackson hewitt service or their card again. i have been lied to since december 31 after sitting for hours with people that clearly don't when i first filed. they told me i was approved for an advance refund but when the time come...
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Review
#1481018 Review #1481018 is a subjective opinion of poster.

Jackson Hewitt - Prepaid card

1.0
Details
Its ridiculos that Jackson Hewitt is using and American Express card when most banks dont honor American Express. Ive been everywhere in my town trying to get my taxes off this card And the only way to get it is multiple uses at the ATM!
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Review
#1480373 Review #1480373 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
My daughter had her first job this year and due to having a baby was off a big part of the year. She didn’t make much at all and is only getting about 1200 back. Jackson Hewitt charged her 350 to do her taxes! Outrageous!!!!!! So after they get done with her fees and...
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1 comment
Anonymous
#1648885

Good....Good.... At least some of that money will get back into the economy.

How many gubment benefits are you going to get for your daughter who is old enough to have a baby but no write her own complaint? Only an idiot, you or your daughter get into something without knowing the fees.

Remember fools, they can't charge too much unless YOU allow it through your ignorance. If your daughter is this stupid and has you for a guide, please ask her to not reproduce again...

Review
#1476508 Review #1476508 is a subjective opinion of poster.
Reason of review
Pricing issue
1.1
Details
I went in and thought I was filing using my last pay stub. When we were done she tells me she couldn't actually file without my W-2, lol, when I sat down and asked her that it was "of course of course!" From that I was sent a JH pre-qualification to get $450 on the...
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Review
#1475201 Review #1475201 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Jackson Hewitt in Elkhart, Indiana - Refund Advance Load Bait and switch

1.5
Details
Beginning of January I called to ask if the loans were credit based and the representative told me they were not and that the loans were based on your refund amount. So I went into my local office with 1 w2 and 1 pay stub. I was denied. So the denial email says I could try again with my w2s. So I go back in with my w2s and the rep who prepared my taxes told me that the advance loan was more likely to be approved when you actually file because there is less risk that they will lose any money. So I file with them for the $510.00 and I find out I'm getting back close to $8000. She also tells me that I prequalified for $3500. Well I still got denied! How?!?!?!?!?!?!?!?!?! how is $8000 not enough for even $200????????????
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Review
#1473702 Review #1473702 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$510
Preferred solution
Full refund
Tags
  • Jh Sucks
  • Jackson Hewitt Fraud
1.2
Details
I went at the end of January 2018 to see about a tax advance, I was told that I was approved for $4,900 has a cash advance that it would cost around 700 in tax-prep fees, I didn't want to pay the 700 my vehicle was broke down and I could use the $4,900 to pay to get...
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6 comments
Anonymous
#1648086

Totally agree.

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Review
#1473668 Review #1473668 is a subjective opinion of poster.
Reason of review
Problems with payment