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Jackson Hewitt is a true scam when advertising refund advances. I've always used a different tax company to files my taxes, this year I was in need of some money and give Jackson Hewitt a try only because of their marketing everywhere stating you can get a refund...
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1.1
#1198952
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This was my first time trying Jackson Hewitt. They have several add on TV that very similar to their competitor, in my opinion. I usually get my taxes done on line or Liberty Tax Service. Went to the Walmart Jackson Hewitt, in Sanford Fl. They are located in front...
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3.3
I liked
  • Person who did my taxes was good
I didn't like
  • Fees
#1198046
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I pay these people over 500 to do my 2017 taxes, an error was made and now I am under review. Never had an issued with IRS before. I called several times. The first time i notice error I received a call back advising me to just leave error alone and once I get my...
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1.0
#1197685
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I will never go to Jackson Hewitt again. When I first went Jackson Hewitt at the Cortana location the lady who gave me an estimate said that my return would be right at 4000 dollars but she couldn't submit it because I didn't have my w2 I went back their today and took...
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h.kitchener
h.kitchener

Sounds like you lost some of your free money. Oh, well. Life goes on.

1.0
#1194906
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Every year your company is getting worse and worse they do things backwards now why in the world would you make customers pay back a loan out of our small check? The loan should have been paid back out of our federal refund so we can at least have our state checks to...
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#1193603
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Jackson Hewitt - Horrible

That serve card is horrible I can't take any money off. I got approved for the 1,000 dollar loan then it went down to$750 after my W-2, but when I got my taxes they still took 1,000. I'm pissed
1.7
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Additional Fees
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Customer service
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Diversity of Products or Services
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Website
#1192677
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Jackson Hewitt - Discount

For 5 year til this year promised A discount did not get sock with a fee of $267.00 is crazy They promise to make it right. Did' not happen(WATCH OUT SPARTA TN)
#1192404
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On yesterday I tried to use my card but was told it was not going through. I tried to call customer service all afternoon, no answer! This morning I used the card once and could no longer use it after that. I tried calling customer service and still can't get anyone on...
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Anonymous
Tiffany1127

Ok Jackson Hewitt had no handle on the server cards that is American express people not Jackson Hewitt ok there's something wrong with everyone card but American express is wo...

#1192386
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Did my taxes for the first time in my life through this place. Never again! Ever since I got this "serve" card its been a headache. Half of the places I've tried to use this card it doesnt work. As soon as I can I am going to take all of my refund off this *** card and...
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Anonymous
Tiffany1127

American express is working on that issue Jackson Hewitt has nothing to do with the American express card everyone is having a issue with the American express card but Jackson...

1.0
#1192351
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Cant believe this people you wanna charge almost 500 dollars to do peoples taxes!!!we cant even get our freaking money !!!american express should of been prepared foe the volume of people that were getting there refunds on those cards!!!theres no excuse we have to wait...
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h.kitchener
h.kitchener

You can buy the H&R Block tax prep software and do your returns at home on your computer for something like $35 or so depending on the version you need. Paying someone else to...

1.0
#1192304
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