taxes tax money refund return card service irs people office

Jackson Hewitt - Tax Preparation Review from Salisbury, North Carolina

Jackson Hewitt is terrible I went there to get my taxes it costed 315 to do a simple tax return I received a 1099 sa for my hsa account that I had at my old job I explained to the prepper I had to file it he got an attitude saying I didn't need to file it I called the irs and they told me I had to file went up there a third time and he didn't understand what it was for I explained to him many times what it was he told me to come back with medical receipts to show how I used the money so know Im having to go up there a forth and deal with a bunch of *** never ever go up there spare yourself the trouble a monkey can do a better job than them
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Review
#591419 Review #591419 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Pricing issue

Jackson Hewitt Tax Preparation Review

I filed on the 9th no taxes yet my says still in processing I have called everyone they says the irs hasn't released them yet but many people who didn't file with these *** already have there money back and I want to know where my money is will never fill with them again!
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Review
#590898 Review #590898 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Order processing issue

Jackson Hewitt Tax Preparation Review

1.0
Details
Absolutely worst experience of my life. I found deductions that my preparer missed and that's just the beginning of the drama. Currently at day 12 of talking to and waiting on this company every day with no results. I'm sure a class action lawsuit can be filed somewhere for this.
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Review
#590861 Review #590861 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Poor customer service
1.0
Details
OK been on the phone with Jackson Hewitt for one hour my money has been in the bank for 7 days but has not been released to me.. Don't use Jackson Hewitt no strait answers at all.. Filed in Duluth walk mart worst experience I ever had the man there will not talk to me...
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5 comments
Anonymous
#965062

Great article. Thanks for the info, you made it easy to understand.

BTW, just in case anyone needs to fill out a tax forms, I found a blank forms in this site PDFfiller.

This site also has some tutorials on how to fill it out and a tons of fillable tax forms that you might find useful. Here is a blank form 1099 SA that I was able to fill out http://pdf.ac/6LCmQ.

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Review
#590530 Review #590530 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Poor customer service

Jackson Hewitt Tax Preparation Review

1.0
Details
Filed my taxes on 9th I call and call and they have told me for one week waiting for bank to release my money......Why are they holding my money now when I put my info in at IRS it tells me my amount is wrong and no one will tell me nothing ... My first and last time with Jackson hewitt
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Review
#590479 Review #590479 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Poor customer service

Jackson Hewitt - Taxes Review from Tampa, Florida

Filed my takes on the 9th and haven't received anything I done talk to Jackson Hewitt prepares, IRS, and Sutton bank nobody knows what's going on with my money I'm so upset I think they shouldn't be charging for fees because we are having to wait longer my 21 days are already up and its not right that they do this ...next year I definitely will not look there way this is an outrage everybody else have done taxes on a Wednesday receiving theirs by Friday then to be told u have to wait 2-3 days for fees be taking but Jackson Hewitt saying they been took them out something isn't adding up
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Review
#590432 Review #590432 is a subjective opinion of poster.
Reason of review
Problems with payment

Credit Score Review

1.0
Details
Jackson Hewitt screwed my taxes up for 2014 and now they screwed my credit score up with there two hundred dollar advance *** I have been payin Lexington law to fix my credit and Jh gave my info to a 100 lenders and now we gonna get real I hired a lawyer and getting ready to file charges
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Review
#590317 Review #590317 is a subjective opinion of poster.
Reason of review
Problems with payment

Jackson Hewitt - Tax Preparation Review from Cranston, Rhode Island

1.0
Details
I am very dissatisfied with the level of service I received I paid 300 dollars to do my taxes and now because of the lack of knowledge by the tax preparer I am now getting a refund for at least another month maybe more I was never refunded from them or even a sorry when it was there fault it was a 1040 simple tax form and now I do not know if I'll even get my proper refund and when my experience will def have me going to he block in future
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3 comments
Anonymous
#952224

I cannot, for the life of me, understand: I am now getting a refund for at least another month maybe more I was never refunded from them

What does that mean?

Periods - these little dots . .

. help.

You get monthly refunds?

I pray you can't have children.

Anonymous
#970605
@Bubba

Bubba

You're having too much fun on this site. Terrible grammar and spelling on these reviews.

Anonymous
#940637

I have filed with jh over ten years and my refund has been pending since1/29/15 for funds and irs says processing since 1/23. All i know is i paid over four hundred dollars and no one can tell me nothing. Jackson hewitt you have lost another customer for the year 2016.will never use your service again.

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Review
#590252 Review #590252 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Problems with payment

Terrible Terrible Customer Service and filed back to back years wrong! | Jackson Hewitt review from Auburn, Maine

Took my 2010 and 2011 taxes to a local franchise for 500 per year to itemize. Completely screwed me, they did not itemize one year (called it my error when they implemented the data back to back, then when I received a letter owing 7,000.00 they tried to bill me again (400.00)for the "gold" plan service when they made the error in the first place.. Buyer beware!!! Then Hijacked me to give me the revisions after i paid them for the first 500.00 in filing fees. The franchisee was very rude and blamed me when it was her
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Review
#590250 Review #590250 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Problems with payment

Jackson Hewitt Tax Preparation Review

1.0
Details
I have been going to Jackson Hewitt since 1995, this is the first year that the customer service was HORRIBLE! The tax prepared complained the entire time. Plus it was very expensive. I will not go back next year.
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Review
#589996 Review #589996 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Poor customer service