taxes tax money refund return card service irs people office
I have filed with JH for 13 years. Although I admit they are expensive compared to doing it yourself I have never had a bad experience. I have lived from Ohio to California to North Carolina to Louisiana and have just completed my taxes for 2014. Since I am a regular...
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10 comments
Anonymous
#1407542

I having promblem with this I was told I was approve and got conformation number nothing what do I need to do

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Review
#589058 Review #589058 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Not as described/ advertised

Gift Card Review

So being Superbowl Sunday is this weekend i figured an extra $50 would be great. So I called JH and inquired about the $50 visa gift card and it os only available to people who have to pay $150 to file their taxes! They told me that its in the fine print. My taxes wouldn't cost over $40 to file. Its good I called first. I'm going back to HR Block
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Review
#589032 Review #589032 is a subjective opinion of poster.
Reason of review
Poor customer service
This review is waiting for approval by the ConsumerAffairs moderation team. We count on members like you to help consumers make well-informed decisions about businesses or products.Write a review Review HistorySubmitted 1/31/2015Published waiting Public published...
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Review
#589026 Review #589026 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
4.0
Details
I went atm with my jh prefferd card and tried to take 100.00 and it got declined so i went to another atm and tried to take 100.00 again. Then i checked my account it was over 200.00 short. I tried to call them and i couldn't talk to any one. What should i do i have to...
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11 comments
Anonymous
#939787

Derek call the bank that is backing this card Sutton Bank. Their phone number is 800.422.3641 and make them aware of what happened

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Review
#588893 Review #588893 is a subjective opinion of poster.
Pros
  • I have been using for years
Reason of review
Problems with payment
Loss
$206
Preferred solution
Full refund

Jackson Hewitt - false advertisement

The only reason I went to Jackson Hewitt was to get a $50 gift card for groceries and maybe get a $500 cash advance I got no gift card and online it says $200 advance and nowhere I see to apply for it. That should be illegal I hope someone sues the *** out of them *** 1/29/15. I also hate how I have to make this post atleast 100 words when it only took 50 to explain it, the internet is so *** retarded I had to put the date in here so people would know whether its old or not. Facebook is *** " it was SUNNY and CHILLY today got to go to work" what the ***!
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3 comments
Anonymous
#939005

I was approved for the $500 loan but it never loaded

Anonymous
#938898

This jh preferred called is a joke went to ATM got denied and now my card is insufficient really wth is this really going on.... Pissed oh and nobody knows *** about y.. (Jackson Hewitt)

Anonymous
#938853

I had the same problem but I got a text message the next day with the link and did it through the phone I got my $500 but now I made a payment to my light bill and the card made 3 payments and I called my energy provider and it says it went through once

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Review
#588440 Review #588440 is a subjective opinion of poster.
Reason of review
Poor customer service

Refund Advance Program Review

I been waiting since 1:30 for my adavance and my walmart gift card and its now 4:45.the lady keep saying its moving slow. I want be dealing with them next year
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Review
#588374 Review #588374 is a subjective opinion of poster.
Reason of review
Poor customer service

JHPreferred Cash Advance for doing taxes | Jackson Hewitt review from Savannah, Georgia

2.0
Details
Yesterday, Jackson Hewett did my taxes. Was told I could get a $500 cash advance on an JH Preferred card. I received a text that evening & around 2:00am in morning cash advance was ready.When I checked card, it wasn't there. I even received notice on line that other information had to be filled out and signed within 48 hours to receive. I did that. Been on computer now (next morning)from 7:40-11:40,(4hrs) still no advance. On line won't even let me sign in to check. I changed twice to get in. It accepted change & said again when i tried to sign in,"incorrect information".
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Review
#588212 Review #588212 is a subjective opinion of poster.
Pros
  • Person who did my taxes was good
Cons
  • Jhpreferred customer service
Reason of review
Order processing issue
Loss
$500
Preferred solution
Let the company propose a solution

Jackson Hewitt Tax Preparation Review

I filed my taxes they gave me a card told me I would get a 500 dollar cash advance put the wrong email in didn't put in the advance and submitted it so they could not go back in to change it and then gave me abull&hit story they are careless and on top of that charge high fees you can get more back yourself on turbo tax
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Review
#587942 Review #587942 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Problems with payment
I was approved last night. Have followed all the steps properly. I have received texts and emails saying money is on my jhpreferred card. I called several times to activate and it hangs up on me after saying my card cannot be activated that e verification was not...
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Review
#587389 Review #587389 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Pros
  • I have been using for years
Reason of review
Problems with payment
Loss
$200

RIPOFF | Jackson Hewitt review from Huntsville, Alabama

1.0
Details
The same thing happened to me they quoted in the end $400. I asked in the beginning a different lady told me about $150 to qualify for the gift card. I didn't get the Wal-Mart $50 card but I did get the loan $500 but I'm cancelling my card when that's gone. I told the lady I COULD NOT afford that amount and she made some adjustments for me based on what I told her I paid last year which was $250 dollars so she made it $200 with no Wal-Mart card NEVER AGAIN!!! My advice say you paid $0 for the year before and don't take no for an answer if they say they can't help you or just simply walk away because it your choice.
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2 comments
Anonymous
#936973

Yes, there are several ways to file your federal taxes for zero dollars. Turbotax is very easy to use for a simple return.

An even better plan is to adjust your W-4 withholding so that you have no refund or just a very small refund. The crooks in storefronts will be less interested in ripping you off.

Anonymous
#942822
@pulltype

I will never use or recommend JH to anyone, in fact I am going to spend the entire year broadcasting my bad experience and sending complaints to the FTC,CPA and BBB. Finest example of bait and switch I have seen in years.

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Review
#586709 Review #586709 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$250
Preferred solution
Full refund