Jackson Hewitt
Reviews and Complaints
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Verified Reviewer | Richardson, TexasTo let people know how great this is.
User's recommendation: This website is awesome and it actually worked to get them to reach out to me.
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Verified Reviewer | Ozark, AlabamaTax Preparer/s UNPROFESSIONAL and FILE FRAUDULENT RETURNS
After being charged $809 for simple return. The tax preparer said the IRS rejected it because someone filed my dependent and I would have to deal with them.
It took me almost a year to speak to someone at the IRS! The IRS informed me NO ONE filed my dependent, that someone had tried to file MY SSN and the tax preparer had re-submitted my return 2 more times and the last time she had signed my name to my return, changed my filing status and removed my dependent WITHOUT MY KNOWLEDGE OR CONSENT! When I called the office, the tax preparer was in the background screaming she did not do anything wrong and would call the law if I came into the office! Now I have to file an amended return and CANNOT GO INTO THE LOCAL OFFICES.
Every time I have called, we end up in a screaming match, and they inform me the IRS is wrong!!!! THE OFFICES IN HOUSTON COUNTY, ALABAMA ARE THE MOST UNPROFESSIONAL GROUP OF UNTRAINED BORED Housewives THAT WORK A FEW MONTHS OUT OF THE YEAR PRETENDING TO BE TAX PROFESSIONALS WHO HAVE NO TRAINING AND HAVE NO IDEA WHAT THEY ARE DOING!!!
Preferred solution: Full refund
They try to steal my 1040 return
- Nithing
- Con man
- City steals
- Irs is at fault here your services are just fine
Preferred solution: no i want to sue there butts
User's recommendation: *** no and i want to do a lawsuit on them an tucson pd
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Verified Reviewer | Allentown, PennsylvaniaCOMPLEELY messed up my taxes, then nasty to me after they missed an entire w2. Then when requested money back they insisted to do my amendment. Did against my better judgement. 1040X never submittedn
- No pros at all
- No csr skills
- Lied on price of fees
- Unhelpful
Preferred solution: Full refund
User's recommendation: NEVER USE THIS COMPANY... NO MATTER HOW BADLY YOU NEED YOUR TAXES DONE.
Did receive a text message about my advance
- Nice
- Refund advance
Preferred solution: Just a answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Richardson, TexasWaiting on a check they owe me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Norman, OklahomaDon't ever work for Jackson Hewitt because you will never get paid.
Preferred solution: I want my paycheck right now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkI have a complaint
I think the IRS is trying to do extortion and steal somebody's check and they're using Jackson Hewitt as a culprit and then they're victimizing me and doing something with my information fraud or also they were informed me Jackson Hewitt that I was going through identity theft I'm not quite sure who's angry with me but I need to take care of me and my disabled son and my personal information cannot be out there and expose and being victimized again and also I didn't receive my federal check I'd like to have information on what's going on with my federal and also fill out a form which is my tax credit rebate and I'm supposed to get $1,400 for myself and my son together they sent me a letter of 600 only for myself but they told me I was entitled to more I'd like to find out what's going on with the IRS my number is 929-456-**** if anyone can contact me in regards of this case and look it up in regards of Jackson-Hewitt a supervisor this would be greatly appreciated and I need the court order to be emailed to me so I can send it to my attorney in court and do a federal court case
Preferred solution: Full refund
Need adjustment gross income
User's recommendation: Just give me 300$
To speak to headquarters
Preferred solution: I want my money for the work i did with ur company
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Verified Reviewer | Chicago, IllinoisNeed to change my email
Preferred solution: A response fast on how I get my email address changed with you guys n I can't get into my JH account
User's recommendation: This is a great company.. I just can't get into none of my stuff my JH account n I needed to change my email with them and it was hard to get ahold of them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Reading, PennsylvaniaNeed copy of taxes
- Close to my house
- Never there
- Only on wednesday
Preferred solution: Copy of taxes for a program with funding n I can't get ahold of anyone in office I went to
User's recommendation: Sucks
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscrimination
- Helpful for upcoming tax preps
- Disorganized
- Just because one shin color treated differently
Preferred solution: Deliver product or service ordered
User's recommendation: Anyone thinking about paying and attending West Monroe,La Tax class
Lost my serve card
Taxes were filed incorrectly.
- Looking like a 3rd grader did my taxes
Preferred solution: Let the company propose a solution
User's recommendation: Avoid them!
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You sound so stupid.. No wonder you're going to a place like this to get your taxes done. What a fool...