Latest review first
Jackson Hewitt - Horrible
That serve card is horrible I can't take any money off. I got approved for the 1,000 dollar loan then it went down to$750 after my W-2, but when I got my taxes they still took 1,000. I'm pissed
Jackson Hewitt - Discount
For 5 year til this year promised A discount did not get sock with a fee of $267.00 is crazy They promise to make it right. Did' not happen(WATCH OUT SPARTA TN)
On yesterday I tried to use my card but was told it was not going through. I tried to call customer service all afternoon, no answer! This morning I used the card once and could no longer use it after that. I tried calling customer service and still can't get anyone on...Read more
Did my taxes for the first time in my life through this place. Never again! Ever since I got this "serve" card its been a headache. Half of the places I've tried to use this card it doesnt work. As soon as I can I am going to take all of my refund off this *** card and...Read more
Cant believe this people you wanna charge almost 500 dollars to do peoples taxes!!!we cant even get our freaking money !!!american express should of been prepared foe the volume of people that were getting there refunds on those cards!!!theres no excuse we have to wait...Read more
I received an email yesterday morning stating my taxes had arrived to my card. When I went to the bank to make a transaction it declined saying $0.00. After trying to contact the card customer service and not getting through, I called Jackson Hewitt where I got my...Read more
I been trying to call for hours nothing i got something showing got my taxes but can't access themRead more
Well I will never go to then again they should be more honest and be upfront with there charges taking 1/5th of my money you don't even know what your charges are they don't show you .your ask to sigh your name on a little black pad they print out your paper put then...Read more
Jackson Hewitt - Horrible experience ever!!!
I'm still trying to get in touch with some one to no avail since this morning and now it's saying my account is locked due ATM transactions that declined and now I feel like my money has been kidnapped, wtf... Had anyone been able to get in touch because I sure haven't. Isn't there a law because technically isn't this stealing?? That's what they did
Jackson Hewitt - Money not available / declined but still charged
I received an email stating my tax return was available. I made a purchase this morning but the transaction was declined. They still charged me. You cannot speak to anybody their systems are currently down. I have no access to any of my money as well. Absolutely no customer service to speak of. You have lost a customer I will not be returning.
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