Jackson Hewitt
Reviews and Complaints
www.jacksonhewitt.com
Anonymous
Feasterville Trevose, Pennsylvania
I wished the jan loan went thru how about 2011
I had no problem with the nov loan but the jan loan didn't happen which I really needed. Will jackson hewitt offer it next year meaning both?These are life savers.Also where could I have cashed my check other than a check cashing place as at the time I had no account, and couldn't wait for it to clear in a new account.The wolf was inside the house and at my kitchen table having my coffee.I was told to go to TD BANK which said they didn't honor the checks, they suck,big time.
1 comment
brian h Ssf
Hagerstown, Maryland
Jackson hewitt suck
jackson hewitt services suck and their employee lie to you lets all go to h&r block next year. this year you have to wait 8 to 10 days h&r block next day. lied to last year about the i power card and this year they wait until you already start your filing.the could have told you before you began the filing i will no longer use jh for tax prep until they decide to get their head on their shoulders straight.filing fees are a *** joke and over charged as i said lets all go to h&r block
2 comments
csturne s
Meridian, Idaho
Jackson Hewitt ripped ua off 5500 last year
I am so pissed and my husband as well. We fell for the ipower cars as well, and we were ripped off 5500 dollars last year due to a very *** preparer they had. The taxes have a gold guarentee and this is something they are constantly avoiding. WE HAVE A 3 YEAR TIME PERIOD THAT WE HAVE FOR THE TAXES THAT WERE SCREWED UP LAST YEAR, AND THEY WONT TOUCH OUR RETURN, I AM CALLING THE BETTER BUSINESS BUREAU AND TURNING IN JACKSON HEWITT. IM DONE WITH JACKSON HEWITT AND THEIR OUTRAGEOUS CHARGES, AS WELL AS THEIR LIES LIES.
Loss:
$6000
1 comment
john d Gbp
Ponchatoula, Louisiana
I have been using jackso hewitt for years but this is the last
I have been using jackso hewitt for years but this is the last. They are charging me for i power card and bank fees that I DID NOT APPLY FOR then so kind of cancelation fees still didn't have anything to do with it. Well in the past they where good to use but now not anymore ***them. They dont have me any longer. This case happend in Hammond Louisiana at Wal-Mart
Loss:
$43
Anonymous
Champaign, Illinois
Jackson Hewitt deceives IRS
When doing my taxes after getting married my refund was going to be less than normal. The tax preparer asked me to wait while she spoke to her manager. They both came back to where i was sitting and told me to take my husband off and file as maried but seperated. Stating if we claimed to be seperated for @ least 6months out of the year that everything would be ok. i did not and got less back of course but I don't think they should be allowed to do this kind of thing it may get someone into trouble in the long run!
1 comment
Laquana Xtk
Newark, New Jersey
Jackson Hewitt is a rip off!!
Jackson Hewitt along with Meta bank(iPower visa Card)are just robbing hard working people like you and me and i'm telling you right now,one of this days not too far from now,somebody is going to get HURT and big time. Somebody have to stop this people and i'm hoping it won't the hard way... All that bull about charging you .50 for avery transaction and then if you use a bank ATM, the charge you 2.50 besides some other hidden charges,i think is a bad for business,people doing stuff like that just to make a lot of extra bucks..
2 comments
Anonymous
Charlotte, North Carolina
Get it straight
First of all, Refund Anticipation Loans are just that, a loan. If it is denied, you have to wait 8 to 15 days for your refund. (longer if the IRS holds the funds for some reason). JH has changed banks and is offering RALs in many states. Secondly, even if the loan is approved, the loan is being handled by one bank then sent to Meta Bank to be loaded on the card. It takes more than a few hours to do this. Direct Deposit into your personal bank account has the same delay. You really need to read the information that comes with the card and on the forms that you sign for the loan. If you run up fees, you did it to yourself, JH didn't do it. No one would be waiting for a couple of months for their refund unless you chose to ignore that little letter that the IRS sent you informing you that they need to speak with you. Once again, your fault. JH preparation fees are form based, not percentage of refund. So, there is no "incentive" for them to file your return incorrectly. If you don't like the way someone has explained something to you, you can always ask for a manager or demand to speak to the owner (many offices are franchises and locally owned).
kim t Lnd
Egg Harbor Township, New Jersey
Jackson Hewitt they Lie
Had my taxes done on Fri 1/15/10, My preparer said that they were not doing the ipower cards this year nor were they doing the RAL but they were offering an AR. Found out after the fact that they were offering both. She told me that I would have my check on Sun or Mon as soon as the IRS excepted my return. Here it is 5 days later and no check. How can they tell you that you'll have a check in a certain amount of time and out and out LIE right to your face. On the papers that you have to sign it reads that you will get your refund in 8 to 15 days, when I questioned her about this she said " thats the way the computer is printing it out but not to worry you will have your check either Sun or Mon THEY LIE!!! Do not go to the office on Greenwood Ave, in Trenton,NJ... I have been going there for 6 years, next year I go back to H&R Block.
Anonymous
Edmond, Oklahoma
Jackson hewitt
Attention: Do not use Jackson Hewitt for they will rip you off money wise. i had my taxes done with them this year and they charge me 375.00 compared to last year 125.00 i will never ues them again and i suggest you never use them. i file a rapid refund and they took their fee from my refund. price never discussed with me for i would have never had them filed my taxes.i call and complain with no results. time are hard for people and then jackson hewitt comes along for the kill.i suggest you find someone else.
1 comment
Marquet Kyh
Washington, District Of Columbia
Madd *** ***
should have got my money on 1/22/2010 still waiting they say its a computer glitch..what the ***k ever i cant belive that they would do this to me . i have been a costomer for over 5 yers i dont know what to think. jackson hewitt do this to me .. callall around the world looking for anwsers and still getting the same thing. my light got cut off my job could be a tottle lost . dont know what to thnk this *** have put in in a very big bind. can some one please give me brake so my head can b clear
Loss:
$2832
Anonymous
Charlotte, North Carolina
Ipower card is a rip off
Next year I will complete my taxes myself. Jackson Hewitt was a serious waste of time. It has been very difficult to speak to a person not a machine. I have never waited so long on my state taxes. It has been almost four weeks and still no state taxes. When I call they would refer me to someone else or give me local numbers to call, or 1-800 numbers to call. Never again will I use Jackson Hewitt. I suggest complete your taxes yourself. The fees are outrageous almost $300.00 dollars to complete your taxes. Rip off
1 comment
Anonymous
Stone Mountain, Georgia
SCAMMED ME AND DON
jackson hewitt is full of s---! i went into the office thinking I am filing my taxes and got a BIG disappointment. I was told that money would b on my card between 1 to 4 hrs. LIARS! LIARS! LIARS! I walked out and my taxes was not even filed. The processor knew that,but I did not. I wanted a money now loan and wasn't asked upfront so at the end of conversation the lady says" your money will b ready in 8 to 15 days. I usually get an option to choose from I told her and she says u should have told me up front now I have to go back in and redo your taxes. She gave me the new I power card, I signed on a etch a scketch screen (which was new 2 me because I am used 2 signing the actual paper work!RED FLAG) and she was scamming me all along. I did not here anything from Jackson Hewitt all day until after 430pm and that is after i got home and called them and they did not answer my call. Next thing I know is they called right back leaving a message that they needed the I power card no. They waited all F------ day b 4 they built up enough nerves 2 call with another lie. The previous 2 yrs they messed up my state taxes and blamed it on me. THIS IS IT! I am moving on because I deserve 2 b treated better than this. I work 2 hard everyday ,and I am only trying 2 get what is mine. No begging or borrowing from any one just want what is mine.Now I have 2 cancel a doctor's appointment as a new patient because I have NO GAS MONEY!!!!!!!!!!!
Loss:
$3200
1 comment
Anonymous
Baltimore, Maryland
Charging you fees
Jackson Hewitt Ipower card is a rip-off they charge you $2.50 everytime you dial the number on the back of your card., you can't even check your balance without being charge, you can't call and ask question or you are charge a fee, and every withdrawal is $2.50, I would like this to stop especially the fees they charge to prepare your taxes. I been a customer since 1982 and they been getting me out of my money with all the fees, they should be allow to charge so many fees! very angry customer, pissed!
Anonymous
Tacoma, Washington
Don't be so naive
This entire county is in the crapper due to the loan industry basically. Whether were using the ipower card or our bank cards. We're still paying to use our own money.I've never had a credit card and if I cant pay cash I just can't do it.However even I the cheapest woman in the world Did the Ipower thing this year. Time was of the essence and i did it. I new there would be all kind of trick fees. However I didn't expect to get screwed on the time part.If I had been told of this time thing up front. I would have opted for a different way to receive my return from the very generous Oboma of Oz.
Anonymous
Bellevue, Washington
They delayed my refund and put me off and would not give me any information about it
well when i filed first it seemed that 2,400.00 was missing i had 1,150.00 went to the 2 loans i got from the i power card now where did the other 1,250.00 go the fees was suppose to be 300.00 rip off!!!!!!!!!! big time i usually go to another jh but i was a diffrent franchise from my normal one very big mistake i checked on it on sat and i was told nothing came back yet from the bank so it should go through well i called the main office and found out that the bank rejected it when i talked to the lady at the location she did not tell me that so now i have to wait 8to15 days i need the money now not then. if i had went to my normal one i would of had my money that same day or at least half.next year i'm filing either with e file or turbo tax.
Loss:
$4
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WalMArt cashes our checks for $3 or $6.