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Jackson Hewitt was our choice for tax service in 2005. We thought they were a reputable company until now. My husband was medically discharged from the military in 04. He received a severence pay for compensation. Upon filing taxes, we were taxed on the whole sum,...
Last year the majority of Jackson Hewitt offices did not offer RAL (Income tax loans) because the bank they were using was not able to get certification from the Treasury Dept. Well instead of telling customers the truth they lied and deceived people into believing...
Jackson Hewitt in Columbia, South Carolina - Fraud to all employer and customers!!!
Richard and Scott Barnes are Fraud and Cons.There are numerous employees working there that do tax fraud...Richard Barnes does know of this activity as it was reported to him, and he did nothing. They all still work there, he just moves them to different stores! Scott have too call the IRS acting like your the customer to have them talk him about the tax accounts. Once again this was told to Richard, He showed a lack of concern. They have no respect for employee or customers. Pay rater for tax prepares is 7.25 managers are just a .25 more. the will bo pay you rthe correct amount of over time . I feel sorry to the employee that sign the contracts. They were telling customers and employers that the bank was going bankrupt. A customer came in one day and said she called the number on her paperwork, which mistakenly was the bank they claimed went bankrupt! It was clearly a lie. Barnes Enterprises will *** all over you.
Jackson Hewitt in Chantilly, Virginia - Rebate for Sears is a Joke
During the great "Father's Day Rebate" from Sears - I spent $50.00 from the Sears website on men's clothing, as specified on rebate information. What they do not tell you is that you cannot purchase anything from K-mart, as you really don't know where you're buying it from since it is all on "Sears" website. After they have your money, they tell you that you are not going to get the rebate because part of what was ordered was from K-mart. Sears and K-Mart, I'll never spend another dollar in your stores!!!
They prepared my taxes 2005 to 2008 and messed up 05,06,07 and 08 is still out on verdict, and although it is admittedly their mistake and I paid the 90.00 for the gold gurarntee service to protect against typos and general errors they will not fix their mistakes and...
Do Not Use Jackson Hewitt To File Taxes!!!
My taxes were screwed up royally by Jackson Hewitt (JH)! I got a letter from the IRS saying I owed them another $600. The rep that did my taxes had no idea what he was doing. He fat fingered the numbers and entered the wrong information in the wrong boxes. They hire random people and train them on the fly. No tax experience at all! I filed a complaint with JH's corporate office twice and got the run around BIG TIME. The local office was closed, so no one was available to help me. I do not recommend this company to anyone! I will never use JH again! I still have not heard back from the corporate office. They originally gave me a letter that says "JH will reimburse you for penalties and interest charged by a taxing authority if a JH tax preparer makes a mistake - it's a crock of ***!
Jackson Hewitt loses my check and then won't help
AFter using Jackson Hewitt to do my taxes in April I paid them with a check. I got a receipt and left. Later I get a letter from their collections department stating that I nver paid them. I called every possible person I could to straighten thsi out- the store manager, the regional manager, the national phone #- I only wanted to explain that I had I receipt that shows I paid. Nobody woudl return my calls, nobody could tell me what happenend to the check I wrote... I left numerous voicemails tp the regional manager (when his voice mail box wasn't full) but he only called me back once and then disappeared. THis issue still not resolved... this company is a joke. I will never use them again. I have yet to encounter one intelligent employee of Jackson Hewitt.
Jackson Hewitt ipower is a scam
immediately after activating Jackson Hewitt ipower card fees are taken out, customer service did not answer why? Attempt to make a purchase was declined although ipower card had more than the adequate balance customer rep said my money was put on hold and could not explain why? It appears even if you load Jackson Hewitt/ipower card you are not entitled to use your money when deemed necessary. Jackson Hewitt spews out lies. Stopping the non-sense a cash refund was requested to close and terminate the account within 5 seconds rep spits out there's a $1o cancellation fee, I guess this fee covers zero tolerance to scams.
Jackson Hewitt in Chicago, Illinois - The IPOWER Card is a scam!!!
I purchased something on line and the company held the funds twice by mistake. I was told by the company that normally the funds will be charge the next day and the other hold will be released as well. I then called jackson hewitt a week later because the funds were not release. Their very rude customer service rep then told me I have to wait 15 days before they can release the funds. What a scam!!!!! I have never heard of such an outrageous rule. They just want to keep my money in the account for as long as they can. These type of scams should be stopped!!!!
Jackson Hewitt in Lancaster, South Carolina - Not satisfied!
I filed my taxes with Jackson Hewitt in Lancaster SC. on Jan 29th and still have not recieved a return!I am eligible for the $8,000 first time home buyer tax credit plus my state and federal return. I have been back to check on the the status and one person tells me something and another tells me something else. Pretty much I've been getting the run-around so to speak. I was relying on this money to get my house set up. On two seperate occasions I was told I would recieve a return in 6 wks. Another person told me 26wks. Quite frankly I am pissed and will not deal with Jackson Hewitt again after this year.
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