Latest review first
I had my taxes done at j-h 2605 San Pablo Ave Berkeley, CA 94702. After I was done the guy hade me sign all the paper work then I had to give him a thumb print. A day later I get a call from the girl who was sitting at the front desk saying it did not go through I had...
Jackson Hewitt Tax Service - do not go there
Our taxes were done incorrectly, to say the very least.We detected the errors ourselves and tried to have the information corrected, at that branch. It turned out we had to go to another office,a good distance away, several times to correct the errors.We never got a refund for the payment to have the taxes done in the first place. I would never ,ever tell anyone to use Jackson Hewitt. In fact,I tell people what a nightmare it was .If you want to save yourself alot of grief, never, never waste your money on that service ,go anywhere else or do it yourself.
BOYCOTT JACKSON HEWITT
Still wont give up on harassing me over money that THEY ALREADY TOOK.You people and your so called company's practices are just pathetic you know there are laws set in place just for the purpose of HARRASSMENT and you've certainly done a great job at playing that on people and the deceit I really don't know how much longer you people can get away with the lies you've created all on your own. I guess its true what they say you have to lie more to cover up the last one.I'm happy to say that I don't lie to get my way again my taxes were 600.00 and some change all I was getting back was 471.00 the IRS took it have no problem with them but I do have a problem with jackson hewitt do not defend them to me ever
they continue to harass me about the fee they already took from my taxes being filed they already got their money.I never got mine because they failed to tell me that the IRS was taking my money for back taxes owed which is fine there practices and the way they conduct...
Jackson Hewitt in Oak Forest, Illinois - Computers down
i have been a loyal customer for 10 yrs of jackson hewitt and i will never use their services again in my life. i had many many problems with them this year. they said my refund would b posted in 2 hours, it took three weeks to be exact, which left me hurting real bad. the tax preparers are not very knowledgable at all, couldnt locate my paperwork, and had no idea where their ipower cards were or when they were coming. They're printer stopped working so i signed nothing, then the computers went down in the middle of my apt and could not finish til 3 days later...not a happy camper at all!!!!!!
Jackson hewitt lexington commons store richmond virginia
I call this store to ask a tax question frist they answer the phone with just hello ,then the girl said she could not answer my question to go the the irs.I was asking question to see if I could make up my mind to change over the having them do my taxes but if the lady could not take the time to talk to me and the fact that she not proud of where she works to answer the phone with the company name and her own name then I fell that this not a company that trans thier personal how to care for thier clients. this lady was just rude to me
Jackson Hewitt in Feasterville Trevose, Pennsylvania - I wished the jan loan went thru how about 2011
I had no problem with the nov loan but the jan loan didn't happen which I really needed. Will jackson hewitt offer it next year meaning both?These are life savers.Also where could I have cashed my check other than a check cashing place as at the time I had no account, and couldn't wait for it to clear in a new account.The wolf was inside the house and at my kitchen table having my coffee.I was told to go to TD BANK which said they didn't honor the checks, they suck,big time.
Jackson Hewitt in Flippin, Arkansas - Tried to slip in extra fee.
after getting my taxes done she said it would be$272.i wrote a check.when signing for my tax returnes there was a form that had gold guarantee on top with a fee of $40 .i ask what it was.they explained i said i didnt want it.tried to talked me into to it.they refunded my money from the $272.i dont like the fact they tried to sneek in a form without asking me from the beginning.wish i didnt let them do my taxes.by the way they are located in walmart.that should have been a red flag.
Jackson Hewitt deceives IRS
When doing my taxes after getting married my refund was going to be less than normal. The tax preparer asked me to wait while she spoke to her manager. They both came back to where i was sitting and told me to take my husband off and file as maried but seperated. Stating if we claimed to be seperated for @ least 6months out of the year that everything would be ok. i did not and got less back of course but I don't think they should be allowed to do this kind of thing it may get someone into trouble in the long run!
I have an ipower card issued by jackson hewitt. I made an atm withdrawl on 2/5/10 bank reimbursed
I made an ATM transaction on 2/5/10 and was shorted by the ATM by $150. The ATM bank made the correction and posted the refund w/in a week. It has been almost a month now and Jackson Hewitt placed a hold on the funds and locked my card the day the refund was submitted so i was unable to access any funds or make any transactions. They unlocked my card 24 hrs later with a hold on the refund! I had the merchant contact them several times to release the hold and we even did a conference call which still has gotten us no where!I have been a customer of J hewitts for 10yrs and will no longer use there services. I am contacting an attorney regarding the interest that is accruing on my $150 J hewitt states may be 90 days to process my refund!
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