Latest review first
We had a $20 coupon for JH, so we went to them to have our taxes done. BIG MISTAKE. Their fee is over $300, and when we went back to cancel the next day, they filed them online anyway with numerous errors! When I complained to the owner in Missoula, MT, he accused...
This complaint against Jackson Hewitt Tax Service is not new, but ongoing ever since our 2005 and 2006 Federal and State Income Tax was wrongfully prepared. For 2005 I had to pay $1,273.51 for overpayment of Federal Income Tax. For 2006 I had to pay $1,609.60 for...
Jackson Hewitt has employees that change your tax info without your knowledge. In 2006, i called the first Jackson Hewitt in the phonebook to see how busy they were. Once i found out that they had openings i went and had my taxes done.2 years later, i received a letter...
I have done my tax return through Jackson-Hewett for several years now, and never have I had this happen. I will never do business there again. At first, they couldn't quote me the precise cost of filing - because it wasn't done yet. That is a reasonable...
I had my taxes filed at Jackson Hewitt this past tax season 2/2/2008. It is now 6/18/2008 and I still have not recieved my return. I did file an injured spouse form, however, the irs notified me in March that my taxes were not prepared correctly, as a matter of fact my taxes weren't even in a processable form until 4/3/2008! They told me that the calculations were all wrong and that I was unable to claim my husbands 2 children. Then I was supposed to recieve my return on 5/30/2008 by direct deposit. The irs told me that the funds were deposited into a bank account, Jackson Hewitt's office said that they were not. Now I am told that I will be recieveing a paper check which is scheduled to be mailed out 6/20/2008! What's next? This company has offered no apologies. Jackson Hewitt is telling me the irs has messed up and the irs said that they have not made any errors! Someone screwed up here and no one is willing to admit to dropping the ball. I will never go back to that company again! This has been the worse expierience of my life. I can not believe that any company can be this dysfunctional.
Jackson Hewitt in Columbia, South Carolina - Never recevied my state tax
i had jackson hewitt prepare my taxes on feb 04,2008 it has been 3 months and i can not seem to speak to anyone on the phone to find out where it is. where is my state tax? i paid in cash 245.00 and i feel jackson hewitt should contact the state and find out what the *** is wrong. i will never go back to hewitt again. i was ripped off! twice!!!!! my agent was carolyn johnson in west columbia,sc on sunset blvd. i would like to have her find my refund. i have never had to wait this long for a small amount. i worked in sc and she filed nj state tax i do not understand.
Jackson Hewitt in Washington, District Of Columbia - Charged me for services never provided
Had to explain to preparer alimony deduction. I was charged for a previous years tax preparation which was NOT provided by Jackson Hewitt and overcharged this year, was to be $59.00 for state and $59.00 for Federal. Charges were all total $233.00 and that was with a coupon which they did not credit me for. They are the people which mailed the coupon to me. Attempted to obtain information by phone, on-line and in person. Personnel either did not know or did not respond at all. Best course of action seems to be outside Jackson-Hewitt for resolution.
Jackson Hewitt filed my state and federal taxes and I was not there. My husband went to them to prepare our taxes, only prepare them, while I was at work. They prepared the taxes and then took it upon themselves to file them without my signature or authorization. I...
Jackson Hewitt in Washington, District Of Columbia - Jakson hewitt, vermillion st. Danville, Il.
jackson hewwitt on vermillion st in danville il is doing fraud returns and getting by with it.the general manager is letting it happen and does nothing to take care of the problem. i have tryed to contact the irs and all i can do is file a written complaint.i have tryed to contact the owner of this franchise and no reply. all the returns done at this store needs to be looked at....it is stores like this that make all of us pay............it has happened all year..i worked for them at an other store and refused to do a fraud tax return and i got called on it..eventually i got fired cause i wouldnt do fraud returns...........thank you.......
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