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The preparer in Tucson, Arizona intentionally signed me up for some product called Gold Guarantee or something without my knowledge or permission, and also told me there was no fee to have my preparation cost taken out of the refund instead of paid up front.She also told me the tax prep would cost $260 when it turned out to be $365, PLUS the $98+ of unauthorized costs, total $465.00.

Her district manager wouldn't even look into it and blew me off.I had used them the year prior so thought it would be ok again.

My advice NEVER NEVER EVER use this company.



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My money got took

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