Contact Information

Jackson Hewitt Phone Numbers

Toll-Free Number:

  • (800) 234-1040
  • (800) 234-1040
  • (855) 955-6468
  • (877) 476-3353
Write review

does not support this feature.

Currently you can call only US numbers.

Corporate Office Address:

Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054

Help in Social Networks:

Summary of Jackson Hewitt Customer Service Calls

77 TOTAL
CALLS
16% SUCCESSFUL
CONNECTIONS
03:28 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Jackson Hewitt to Ask about:

Request for Information Question:

  • “Ask questions”
  • “Need to talk to someine”
  • “Ask a question”

Cards Question:

  • “Cant use my card at the atm”
  • “Can’t use my cardp”
  • “Can’t use my card”

Product/ Service Question:

  • “Tax advance loan”
  • “Holiday loan denial”
  • “Tax preparer did my paperwork wrong”

Return/ Replace Question:

  • “Need tax return file for identity verification”
  • “Replacement card”
  • “My taxes has been returned”

Shipping and Delivery Question:

  • “I didn't get to choose the amount of my advance”
  • “Did not receive my partial balance was told I would receive part of it on January 2nd”

Refund Question:

  • “You guys screwed up my Amendment instead of a refund I got $1,000 bill”
  • “Rrefunds”

Payments and Charges Question:

  • “Charges for filing my taxes”

Website/ Application Question:

  • “Cannot refer any emails on the website for referrals”

Staff Question:

  • “Bad bad service”

Account Question:

  • “Locked out my account”

Other Question:

  • “Outrageous fees”
  • “They say I owe you guys”
  • “Last year agi”

Jackson Hewitt Rating Stats

1.5 out of 5 stars
based on 286 reviews
See all 751 reviews

Rating trend

About

Top Jackson Hewitt Services

Tax Preparation, Tax Refund, Tax Return

Top Jackson Hewitt Products

Serve Prepaid Card, Website, Atm Machine

Jackson Hewitt Pros and Cons

Pros: I have been using for years, Person who did my taxes was good, Refund advance, That there was an exit door, Preparer

Cons: Customer service, False advertisement, Disorganized, Credibility, Being lied to all the way through the process

Summary

Jackson Hewitt Tax Service, Inc. is a company that deals with tax refunds for customers. The company was established in 1960 and it is headquartered in Parsippany, New Jersey. Since 1986 Jackson Hewitt has been selling franchises. The company is one of the leading tax preparers in the United States, namely the second large. Jackson Hewitt Company provides a variety of financial products, among them refund anticipation loan, accelerated check refund, assisted direct deposit, Jackson Hewitt cash card and many other services. In 2007 a class action lawsuit was filed against the company's fraudulent activities such as filing false returns and claiming fake fuel tax credits.

Jackson Hewitt is ranked 28 out of 261 in Taxes category

Area Served

USA

Payment Methods

MasterCard

Edit Description

Jackson Hewitt Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Jackson Hewitt to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hr Block
Hr Block
1050 reviews
1.6
Compare
Intuit
Intuit
477 reviews
1.6
Compare
Tax Defense Network
Tax Defense Network
91 reviews
1.3
Compare


Report