Jackson Hewitt Phone Numbers and Emails

Toll-Free Number:

  • (800) 234-1040
Send Message

Customer Service:

  • (781) 519-6391
    Abington, MA
  • (469) 346-3269
    Addison, TX
  • (205) 419-0034
    Alabaster, AL
  • (518) 452-1284
    Albany, NY
  • (907) 290-7982
    Anchorage, AK
  • (623) 745-3844
    Anthem, AZ
  • (404) 631-6585
    Atlanta, GA
  • (318) 974-5177
    Bastrop, LA
  • (561) 948-0283
    Boca Raton, FL
  • (860) 453-2034
    Bristol, CT
  • (609) 488-4304
    Burlington, NJ
  • (302) 735-8778
    Dover, DE
  • (864) 486-1099
    Greer, SC
  • (540) 471-6679
    Harrisonburg, VA
  • (417) 553-1560
    Joplin, MO
  • (303) 357-8225
    Lafayette, CO
  • (562) 661-5300
    Los Angeles, CA
  • (608) 234-4970
    Madison, WI
  • (503) 232-0087
    Portland, OR
  • (877) 476-3353
    Wilkes Barre, PA
  • (866) 718-5389
    Worry-Free Guarantee Package

Report Fraud:

  • (855) 718-4689
    Tax Hotline

Jackson Hewitt Emails:

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Contact Information

Jackson Hewitt Website:

Jackson Hewitt Help Center:

Corporate Office Address:

Jackson Hewitt Inc.
501 N. Cattlemen Road, Suite 300
Sarasota, Florida 34232
United States

Other Info (opening hours):

Other Locations:

630 Colonial Promenade Pkwy

Alabaster, Alabama 35007


3101 A Street

Anchorage, Alaska 99503


4435 West Anthem Way

Anthem, Arizona 85086


Hours:

Monday - Friday: 10:00am – 8:00pm EST

Saturday – Sunday: Closed

More contact details

Fax:

+1(866) 733-5517

Jackson Hewitt Rating Based on 418 Reviews

Rating details

1.5
more details
Customer service
Price Affordability
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of Jackson Hewitt Customer Service Calls

1.2K TOTAL
CALLS
03:34 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jackson Hewitt?

Request for Information Question:

  • “Social security number for my son and check on stimulus check”
  • “Check my refund”
  • “I have some questions”

Cards Question:

  • “I need the number for the the card that Jackson Hewitt card that you give your customers and use a customer service phone number”
  • “Lost my card from my taxes last year”
  • “My card is missing”

Refund Question:

  • “Haven't received my refund says it's delayed”
  • “Issues with refund advance”
  • “Issues with refund”

Shipping and Delivery Question:

  • “Supposed to receive my taxes for the amount of $1831 today has not received yet please het God knows I am Abt to homeless”
  • “Didn't get my state return”
  • They have been lying to me, giving me the run around since December 2021 and they are not even trying to get to a resolve on the issues I have. I have been promised my fees which I have never received, I was promised an ecard gift card on Friday

Payments and Charges Question:

  • “Fraud”
  • “Over Charged over $900”
  • “About the tax rebate”

Return/ Replace Question:

  • “Tax return”
  • “I paid my money four hundred and some dollars and my tax return still ain't done”
  • “Need adjusted gross income from 2020 tax return”

Account Question:

  • “Can not see anything on my online account”
  • “Can't login”
  • “Somebody has my account and has blocked me from it and I don't know why or how”

Product/ Service Question:

  • “Need an authenticate access code”
  • One of your workers Cassie Miller at the Ruston location messed up my direct deposit info
  • “Help from Jackson Hewitt for a refile on my 2020 head of household tax paperwork”

Staff Question:

  • “Customer service Complaint”
  • “One of your employees called me names and was very rude on the phone because I asked too many questions”
  • “Dissatisfied with the services that I received”

Employment Question:

  • “My W2 are not filed yet and the place that I file my taxes in Geneva New York it's close”
  • “W2”
  • “Check stub”

Website/ Application Question:

  • “For tax information and difficulty with website”
  • “Cannot refer any emails on the website for referrals”

Activation/ Cancellation Question:

  • “Cancel my tax becasue lay me”

Other Question:

  • “Unhappy customer”
  • “I think i was scammed”
  • “My taxes/audit”

About

Summary

Jackson Hewitt Tax Service, Inc. is a company that deals with tax refunds for customers. The company was established in 1960 and it is headquartered in Parsippany, New Jersey. Since 1986 Jackson Hewitt has been selling franchises. The company is one of the leading tax preparers in the United States, namely the second large. Jackson Hewitt Company provides a variety of financial products, among them refund anticipation loan, accelerated check refund, assisted direct deposit, Jackson Hewitt cash card and many other services. In 2007 a class action lawsuit was filed against the company's fraudulent activities such as filing false returns and claiming fake fuel tax credits.

Jackson Hewitt reviews and complaints

Jackson Hewitt is ranked 33 out of 201 in Taxes category

Area Served

USA, Canada

Payment Methods

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