Contact Information

Jackson Hewitt Phone Numbers

Toll-Free Number:

  • (800) 234-1040
  • (800) 234-1040
  • (855) 955-6468
  • (877) 476-3353
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Corporate Office Address:

Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054

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Summary of Jackson Hewitt Customer Service Calls

36 TOTAL
CALLS
33% SUCCESSFUL
CONNECTIONS
03:28 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Jackson Hewitt to Ask about:

Cards Question:

  • “Can’t use my card”
  • “Lost card”
  • “Stolen card”

Request for Information Question:

  • “Requested direct deposit from job”
  • “Checking on status of return”

Refund Question:

  • “You guys screwed up my Amendment instead of a refund I got $1,000 bill”
  • “Rrefunds”

Return/ Replace Question:

  • “Replacement card”
  • “My taxes has been returned”

Staff Question:

  • “Bad bad service”

Account Question:

  • “Locked out my account”

Other Question:

  • “My 2017 taxes”
  • “Documents”
  • “Need adjustment gross income”

Jackson Hewitt Rating Stats

1.5 out of 5 stars
based on 282 reviews
See all 740 reviews

Rating trend

About

Top Jackson Hewitt Services

Tax Preparation, Tax Refund, Tax Return

Top Jackson Hewitt Products

Serve Prepaid Card, Website, Atm Machine

Jackson Hewitt Pros and Cons

Pros: I have been using it for years, Person who did my taxes was good, Refund advance, That there was an exit door, Preparer

Cons: Customer service, False advertisement, Being lied to all the way through the process, Surprise pricing, Ripprd off and lyed to

Summary

Jackson Hewitt Tax Service, Inc. is a company that deals with tax refunds for customers. The company was established in 1960 and it is headquartered in Parsippany, New Jersey. Since 1986 Jackson Hewitt has been selling franchises. The company is one of the leading tax preparers in the United States, namely the second large. Jackson Hewitt Company provides a variety of financial products, among them refund anticipation loan, accelerated check refund, assisted direct deposit, Jackson Hewitt cash card and many other services. In 2007 a class action lawsuit was filed against the company's fraudulent activities such as filing false returns and claiming fake fuel tax credits.

Jackson Hewitt reviews and complaints

Jackson Hewitt is ranked 27 out of 276 in Taxes category

Area Served

USA

Payment Methods

MasterCard

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Jackson Hewitt Stats

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