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Jackson Hewitt - Liers

Ive been customer for 6 years, asked her if i gonna have a copy of my state and federal taxes in paper and she said yes, but after she finished to do my taxes she said "that is not her job" she told me go to the web, i went to the web i open account and they are not there... i try to chat in this web site i didnt get help ... so far i dont have copy of my state and federal. this is frustrating {{Redacted}}
1.0
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I didn't like
  • Liers
#1186712
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My daughter has tried to get a tax issue resolved since April. Now she is trying to buy a house and the last guy out of many she spoke with yesterday told her to go to the IRS. She made an appointment and went this morning. The IRS informed her they could not help her...
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#939356
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Went there jan 6 filed early got received by irs on the 13th on the 30lost all bars on irs website with a message that says ur refund is still being processed a dd will be posted when available.i called jackson hewitt several times just to be lied to.they keep telling...
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Anonymous
Anonymous

Unless your return got rejected, there is no way for Jackson Hewitt to know what the status of your return is.. They know if it is being processed, waiting for disbursal, etc,...

2.0
Alapaha, Georgia
#784032
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These people card company JH Preferred. Are very rude and unprofessional. I had a transaction with a company that refunded my money and somehow the funds never showed on my card. So i went through their process of filling a dispute and waiting 45 days for them...
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1.0
#671000
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OK been on the phone with Jackson Hewitt for one hour my money has been in the bank for 7 days but has not been released to me.. Don't use Jackson Hewitt no strait answers at all.. Filed in Duluth walk mart worst experience I ever had the man there will not talk to me...
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Anonymous
Paul Davidson

Great article. Thanks for the info, you made it easy to understand. BTW, just in case anyone needs to fill out a tax forms, I found a blank forms in this site PDFfiller. This ...

Anonymous
Wayne45

Kenny, it looks like if you comment on Jackson Hewitts face book page they get back to you right away!!! Hope everything works out for you.

1.0
#590530
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Jackson Hewitt Tax Preparation Review

Filed my taxes on 9th I call and call and they have told me for one week waiting for bank to release my money......Why are they holding my money now when I put my info in at IRS it tells me my amount is wrong and no one will tell me nothing ... My first and last time with Jackson hewitt
1.0
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#590479
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Yesterday, Jackson Hewett did my taxes. Was told I could get a $500 cash advance on an JH Preferred card. I received a text that evening & around 2:00am in morning cash advance was ready.When I checked card, it wasn't there. I even received notice on line that...
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2.0
I liked
  • Person who did my taxes was good
I didn't like
  • Jhpreferred customer service
#588212
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Went in Jackson Hewitt to get a estimate the lady (Sara Norris)(Zebulon Nc) office if you see her run....she told me i could not get a estimate and yt? old me that she would have to process my taxes or i would have to pay half of the cost of my tax return....It was...
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Anonymous
none

I do not think that the supervisor that is taking over the Eire and new castle circuit should not be the supervisors . we call her for help and never get the help we need. and...

Anonymous
JacksonHewittCares

I am sorry you didn't have a better experience with tax return filing at Jackson Hewitt. Please know we strive to deliver an exceptional experience to each and every customer,...

#474625
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I filed my income tax for 2012 with Jeckson Hewitt. My child does not have ITIN or Social. So when i asked Jecson about it, they advice me to apply for my son's ITIN. They chrged 236$ for all this. After 1 month i got a letter from IRS stating that IRS can not...
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#316691
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I had my Federal taxes done last year at Jackson Hewitt in the Atlanta Area. I discovered that they made a small $25,000 mistake costing me $8900 in taxes and over $2400 in fines and interest. I went to the store to sow them what the IRS told me. I had to see a...
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MizLiz
MizLiz

I\'m not the least bit surprised about Jackson Hewitt. Here\'s a rule of thumb: if it\'s a franchise outfit, the people come and go, the managers come and go, and if you see...

nikalseyn
nikalseyn

Bottom line is that you are responsible for everything on your return. Deal with IRS yourself. This is a learning experience for you and good info for others---don\'t go to Ja...

#304398
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