I did the switch and save last year and my experience was ok. I went back to the same lady this year because I was supposed to save $100 again.
Wow...I sat there while my taxes were being prepared and we had nice conversation. When it was done she told me it would cost me $500. I nearly fell out of the chair. I said why so much and then I heard a bunch of nonsense.
I had less paperwork this year than last year. Here is what really got me to burst...she said I came in in April instead of March so I have to pay more. NOBODY EVER told me anything about timing. She wanted more money is all I can figure out.
But...she lost my business. Why can we go to a JH location and pay less than the same company name but in Walmart..things are very wrong at JH...stay away if you can.
Product or Service Mentioned: Jackson Hewitt Tax Preparation.
Reason of review: Pricing issue.
Monetary Loss: $200.
Preferred solution: Price reduction.
Jackson Hewitt Pros: Convenient location.