3653 S Orlando Dr, Sanford, FL 32773, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

This was my first time trying Jackson Hewitt. They have several add on TV that very similar to their competitor, in my opinion.

I usually get my taxes done on line or Liberty Tax Service. Went to the Walmart Jackson Hewitt, in Sanford Fl. They are located in front lobby, I decided to give them a try because it was convenient and they take walk in which is great. Very short wait.

The young lady that prepared my return was pleasant, engaging and knowledgeable, unfortunately my refund was small and my fees high even after the many discount she gave me. I give them an A for trying, my overall experience was satisfactory,But I will not be returning unless they reduce their fees.

Product or Service Mentioned: Jackson Hewitt Tax Refund.

Reason of review: Pricing issue.

Preferred solution: lower your fees.

Jackson Hewitt Pros: Person who did my taxes was good.

Jackson Hewitt Cons: Fees.

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