Product: Jackson Hewitt Customer Care Clear all filters (15 of 15 reviews match)
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Jackson Hewitt - Pissed

Had an appointment 4:15..got there@ 4:00.waited patiently the 4:45 comes in...im still waiting..and guess who get to go first not me!! And then tells me my coupon is no good..but offers the guess a coupon..wont come backherw next year.
1.0
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Jackson Hewitt Customer Care
#1234174
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After filing complaints against JH , and then not giving in to their runaround games , I was blocked from being able to comment or post on their facebook page. I have also been blocked from sending them private messages. The local office workers have lied during every conversation. Jackson Hewitt...
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OverdueWombat
OverdueWombat

I had much the same problem. When I complained on their FB page I was blocked. People need to be aware of this scam! I'm confused as to why Walmart would associate with such a...

1.0
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Jackson Hewitt Customer Care
#1222158
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Jackson Hewitt is a fraud

Ive made several post reguarding jackson hewett corperate center has done nothing to fix our complaint they keep playing head games , if corperate doesnt do anything to fix or do thier job or look into it , i will go to the news stations and make a big stink reguarding what a fraud they are for filing taxes before ww2s could be filed Tbis is ur last chance
1.0
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Jackson Hewitt Customer Care
#1214599
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Every year your company is getting worse and worse they do things backwards now why in the world would you make customers pay back a loan out of our small check? The loan should have been paid back out of our federal refund so we can at least have our state checks to...
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Jackson Hewitt Customer Care
#1193603
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Went with my daughter to havevher taxes done --- nobody was there but one employee and no customers--- employee was on the phone discussing her personal business with whomever shecwas speaking to ---- told her fill out form and shevwould be done in a minute--- she was...
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1.0
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Jackson Hewitt Customer Care
#1186541
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I filed my taxes on thursday at 5:45 pm wanted to do the tax adavance was told in 45 min ill get a email saying if ive been approved.its going on to 48 hours now never got an email yet on the advance they keep saying the system is overwelmed just excuses,one of my...
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Anonymous
Tiffany1127

Well you will not get your fee refunded if your taxes was done however about your advance if you did not verify your information about your advance through the email you gave ...

1.4
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Jackson Hewitt Customer Care
#1182254
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Jackson Hewitt - Worst tax ever

We went to the Jackson Hewitt in Sioux City,IA on Floyd BLVD. She was very racist and rude. She also lied to the manager about us and was trying to keep our information (social security, address, etc). She did not like black or muslim people. I suggest you don't go there.
1.0
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Jackson Hewitt Customer Care
#1182190
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The offices in Lansing, MI ran by Julie are the absolute worst.She should not be running anything to do with the public or customer service. They charged me over $500 (thats with a $100 discount) to mess up my taxes. I had to call her 4 times with a problem and she...
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1.0
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Jackson Hewitt Customer Care
#1179552
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I have been a loyal customer of jackson hewitt for years now, I have always gotten a advance loan well i was told i was approved for the loan this year and to come file so i did next thing you kno im not approved for the loan why this year ? I have to wait 30 days for...
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Anonymous
Anonymous

Loyal customer of JH, filed with them for 11 years at the Belleville, IL location and the service was awful... I felt like i was being treated like a criminal and there were s...

1.7
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Jackson Hewitt Customer Care
#1172133
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Jackson Hewitt - My refund not given and employees and supervisor not concern

Ive talked 2 several pple im tired of agents being rude supervisors saying theyll call back and Dont!! I am seeking a lawyer for mental anguish and unlawful holding of my federal funds!! Tired of waiting tired of lies how hard is it to print a check!!
1.0
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Jackson Hewitt Customer Care
#1148386
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