Product: Jackson Hewitt Customer Care Clear all filters (21 of 21 reviews match)
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Jackson Hewitt in San Diego, California - NOBODY HOME

1.0
Details
John Baker THESE PEOPLE DO NOT HAVE EMAIL ADDRESSES - THE OFFICES ARE CLOSED - I CANNOT REACH ANYONE USING EMAIL. I STRONGLY RECOMMEND YOU DO NOT DO BUSINESS WITH THIS FIRM UNTIL YOU HAVE AN EMAIL ADDRESS
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Review
#1663636 Review #1663636 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service
Loss
$7
Preferred solution
PROVIDE EMAIL ADDRESSES

Jackson Hewitt in Pueblo, Colorado - Compliant

I had my taxes done in january and i still have not got them back know budy knows why all they say is its the irs and charged me $550
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Review
#1491812 Review #1491812 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care

Jackson Hewitt in Town And Country, Missouri - This will be my last year with you guys

I was caller#1 in line..was on hold for 2 hours!! And my call still wasn't answerd
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Review
#1468576 Review #1468576 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service
2.0
Details
First the lady that did my taxes didn't seem real sure how to do her job. I was told I couldn't file head of house which don't make since I did last year, most importantly I feel like I got cheated out of money. I should of got back more money. I am a single mom I need...
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1 comment
Anonymous
#1645594

There are certain requirements you must meet to be head of household. Remember tax laws change from year to year.

The 200, switch started on Feb 4, and is still in effect. If you feel you got wrong, contact either Jackson Hewitt corporate or ask who the district manager for that store is and contact them.

Go to the IRS website and type in what is my filing. There will be a few questions you answer them and it will tell what you should have filed at.

Review
#1468415 Review #1468415 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service

Jackson Hewitt in Columbia, Tennessee - I need them to resend my taxes from last year

2.9
Details
No one answered me I've tried 3 times
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Review
#1378524 Review #1378524 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service

Jackson Hewitt in Fredericksburg, Virginia - Pissed

1.0
Details
Had an appointment 4:15..got there@ 4:00.waited patiently the 4:45 comes in...im still waiting..and guess who get to go first not me!! And then tells me my coupon is no good..but offers the guess a coupon..wont come backherw next year.
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Review
#1234174 Review #1234174 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service
1.0
Details
After filing complaints against JH , and then not giving in to their runaround games , I was blocked from being able to comment or post on their facebook page. I have also been blocked from sending them private messages. The local office workers have lied during every conversation. Jackson Hewitt...
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1 comment
OverdueWombat
#1463531

I had much the same problem. When I complained on their FB page I was blocked.

People need to be aware of this scam! I'm confused as to why Walmart would associate with such a fraud company. Walmart better wake up!

Jackson Hewitt is a scam and will give them a bad name.A lot of unsuspecting Americans go there to get help, only to be scammed out of their money. It really is sad and someone needs to do something about this.

Review
#1222158 Review #1222158 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service

Jackson Hewitt is a fraud

1.0
Details
Ive made several post reguarding jackson hewett corperate center has done nothing to fix our complaint they keep playing head games , if corperate doesnt do anything to fix or do thier job or look into it , i will go to the news stations and make a big stink reguarding what a fraud they are for filing taxes before ww2s could be filed Tbis is ur last chance
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Review
#1214599 Review #1214599 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service

Jackson hewitt needs to go out of business

Every year your company is getting worse and worse they do things backwards now why in the world would you make customers pay back a loan out of our small check? The loan should have been paid back out of our federal refund so we can at least have our state checks to hold us over until the federal refunds come in but nooooo they right with the irs making us play the waiting game!!! I pray i dont have to come to jackson hewitt next year! I will be at h and r block to do my taxes!
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Review
#1193603 Review #1193603 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Problems with payment

Contact Jackson Hewitt Customer Service

Mailing Address:
Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
All Jackson Hewitt Contacts
1.0
Details
Went with my daughter to havevher taxes done --- nobody was there but one employee and no customers--- employee was on the phone discussing her personal business with whomever shecwas speaking to ---- told her fill out form and shevwould be done in a minute--- she was...
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Review
#1186541 Review #1186541 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service