Product: Jackson Hewitt Serve Prepaid Card Clear all filters (18 of 18 reviews match)
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Jackson Hewitt in Mobile, Alabama - The card is not working

1.8
Details
I received a temporary card with my $1000 on it then I receive my actual card with my name on it used it and now I cannot withdraw money or anything off of it then they sent me a new card which activate it says no Balance and when I try to use my other card with my money still on it I cannot use the ATM or purchase anything. I want my money taken off of this card I need help please
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Review
#1508369 Review #1508369 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card

Jackson Hewitt - Not getting a refund

1.9
Details
So not satisfied with my filing experience at Jackson Hewitt this year. First, I was "pre-approved" for a $950 loan before Christmas but after driving almost 2 hours to file was immediately denied. This happened with all 3 of the loans the offered. I am still waiting for funds to be put on my serve card that keeps being locked on the serve website. Also, should the representative that filed for me been able to see that I owed back child support? She never informed me of this and some or all of my funds are being used to offset this. Just wasn't worth the almost $600 I paid to file with them.
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Review
#1484187 Review #1484187 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
Reason of review
Problems with payment
The reason why i will never in life use jackson hewitt service or their card again. i have been lied to since december 31 after sitting for hours with people that clearly don't when i first filed. they told me i was approved for an advance refund but when the time come...
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Review
#1481018 Review #1481018 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card

Jackson Hewitt - Prepaid card

1.0
Details
Its ridiculos that Jackson Hewitt is using and American Express card when most banks dont honor American Express. Ive been everywhere in my town trying to get my taxes off this card And the only way to get it is multiple uses at the ATM!
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Review
#1480373 Review #1480373 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
Reason of review
Bad quality

Jackson Hewitt in Logan, West Virginia - Can't activate

I can not get my American express serve card to activate after I filed my taxes on the 4th of February. I've been trying since. Please help!! Thank you! Benita Bartram
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Review
#1467455 Review #1467455 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
1.0
Details
I have contacted multiple times a day for the past 2 weeks (currently on my 6th call of the day being hung up on & told just have to wait). My checks are direct deposited into this account & I now have 2 paychecks worth of (transactions? I wouldn't know I cant see the...
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Review
#1441088 Review #1441088 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
Reason of review
Poor customer service
Loss
$1600
Preferred solution
Full refund

Jackson Hewitt - Ridiculous

The cards is only credit. I was lead to believe it was a debit card seriously i can't get my money unless I'm spending i would never recommend this card. Shame on jacksonhewitt i wouldn't recommend either one of these companies
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Review
#1223437 Review #1223437 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
Reason of review
Not as described/ advertised

Jackson Hewitt - Horrible

1.7
Details
That serve card is horrible I can't take any money off. I got approved for the 1,000 dollar loan then it went down to$750 after my W-2, but when I got my taxes they still took 1,000. I'm pissed
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Review
#1192677 Review #1192677 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
Reason of review
Problems with payment
1.0
Details
Never again! Ever since I got this "serve" card its been a headache. Half of the places I've tried to use this card it doesnt work. As soon as I can I am going to take all of my refund off this *** card and throw it away! Im going back to turbo tax where it doesnt...
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1 comment
Anonymous
#1435090

American express is working on that issue Jackson Hewitt has nothing to do with the American express card everyone is having a issue with the American express card but Jackson Hewitt is just partner with the American express serve card being partner is just what it means partner Jackson Hewitt did their part now you need to call the number on the card but they are working as hard as they can to correct the issue not Jackson Hewitt but American express

Review
#1192351 Review #1192351 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
Reason of review
Problems with payment

Contact Jackson Hewitt Customer Service

Mailing Address:
Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
All Jackson Hewitt Contacts
1.0
Details
Cant believe this people you wanna charge almost 500 dollars to do peoples taxes!!!we cant even get our freaking money !!!american express should of been prepared foe the volume of people that were getting there refunds on those cards!!!theres no excuse we have to wait...
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1 comment
h.kitchener
#1434624

You can buy the H&R Block tax prep software and do your returns at home on your computer for something like $35 or so depending on the version you need. Paying someone else to do your return is silly and unnecessary nowadays. Just don't buy the TurboTax software---it it much more expensive and no better than the H&R Block software.

Review
#1192304 Review #1192304 is a subjective opinion of poster.
Product
Jackson Hewitt Serve Prepaid Card
Reason of review
Problems with payment