Product: Jackson Hewitt Tax Preparation Clear all filters (259 of 259 reviews match)
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Jackson Hewitt in Denver, Colorado - No service!

1.0
Details
Over charged from what was quoted, never receved state income tax of $600. When ask for asstance thay said your on your own call the state. Thay gave NO help!!
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Review
#1678694 Review #1678694 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
2.3
Details
Would never recommend Jackson Hewitt for doing my taxes.
Would never recommend Jackson Hewitt for doing my taxes.
Cannot recommend Jackson Hewitt to ANYONE. Their incompetence cost me countless hours of work with the IRS to clear up their mistake. Just 10 minutes ago, I paid the interest/penalty charge of $694.05 from their debacle from 2016, after dealing with the IRSs lawyers...
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Review
#1662941 Review #1662941 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Poor customer service
Loss
$694
Preferred solution
had to handle it on my own
1.0
Details
1st time filing with Jackson Hewitt March of 2019.There fees are Outrageous but I thought being a bigger name they ought to be a good company.So being a single mom tight with money I still spent the $400 when I could've done it myself for FREE and man was that a...
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Review
#1560119 Review #1560119 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation

Jackson Hewitt in Albany, New York - Bad experience

Don't use this tax prepare JH, it's been 3 months and I haven't got my refund yet. I paid $300 dollars for a bad service, incompetent employees.
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Review
#1536343 Review #1536343 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Poor customer service
Loss
$7000

Jackson Hewitt - Not happy

1.0
Details
I will never file my taxes with your company because i was lied to and it took me 2 months to get get my refund and it wasnt my fault i should get my money back for fileing with your company i wouldnt tell people to file with your company because you get lied to im not happy with you people period
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Review
#1520869 Review #1520869 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
went to a Walmart on S chambers noticed a unite in front of store Jackson Hewitt stand. Stopped in said have 1040 seclude E filled out This over a week before dead line She said do not know how I live. I just was the tax for 2018 filled. Got one 1099 for USSA as she...
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Review
#1514771 Review #1514771 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
in letter

Jackson Hewitt in Roanoke, Virginia - Messed up two years of taxes

I have been with Jackson Hewitt on Colonial AVE, Roanoke VA for 4 years. This year, every time I went in I was greeted by a different person, who looked like they had just come out of a homeless shelter. After 3 weeks of getting a different person and a different answer, we went to a CPA. He told us that Jackson Hewitt has not only messed up our 2018 taxes, but 2017 as well. We will owe 13,000 dollars between the two years. We are so upset and don't have that kind of money around. As I was leaving their office, I saw three cardboard signs that said. "I'm homeless, anything will help." I guess the girl doing our taxes was homeless or "working" two jobs. This is outrageous.
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Review
#1511453 Review #1511453 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Bad quality
Loss
$13000
Preferred solution
Full refund
2.0
Details
I did the switch and save last year and my experience was ok. I went back to the same lady this year because I was supposed to save $100 again. Wow...I sat there while my taxes were being prepared and we had nice conversation. When it was done she told me it would cost...
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1 comment
h.kitchener
#1670027

If your return(s) are simple, then just buy the H&R Block tax return software(in DVD) for around $35 or less, install it on your computer and do your taxes yourself. Not reason whatsoever to pay a high price for someone to do what you can do at home for much, much less. Given your description of the return(s) you had prepared, I'd say, yes you were over-charged along with a bunch of baloney as to why.

Review
#1509238 Review #1509238 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Pros
  • Convenient location
Reason of review
Pricing issue
Loss
$200
Preferred solution
Price reduction
I have filed taxes with Jackson Hewitt for the past 18 years, this year went in to the local branch that I have been filing with since the last 11 years. Nice lady filed the taxes and came up with approx. $490 in fees - absolutely disgusting. Even she was stunned how...
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Review
#1508154 Review #1508154 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Pricing issue

Contact Jackson Hewitt Customer Service

Mailing Address:
Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
All Jackson Hewitt Contacts
I filed in 2016 in total with a gold guarantee 459.00 thinking I would be cover that’s a joke I received a letter from the IRS in 2018 saying I owed I went to the Worcester office they told me to agree to the money the irs said I owed I did and shortly after the bill...
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Review
#1502624 Review #1502624 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Problems with payment