Product: Jackson Hewitt Tax Refund Clear all filters (83 of 83 reviews match)
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5.0
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Update by user Jan 25, 2017

I didn't understand,but was explained,im hapy, and they're a good service

Original review posted by user Jan 21, 2017

I was told I qualify for advance,and taxes would be about a hundres and twenty nine dollars , ended up being told my charge was 613.00plus they tdenied after they took there money, gave me a *** prepaid card I don't need being they denied me early loan.and had the...
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2 comments
Anonymous
#1277696

Jackson hewitt is a *** company been waiting on my advance for 48 hrs when they said 24hrs false advertising this will be my last year filing with them NEVER AGAIN

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Review
#995160 Review #995160 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Cons
  • False advertisement
  • Surprise pricing
  • Ripprd off and lyed to
Reason of review
Not as described/ advertised
Loss
$613
Preferred solution
Deliver product or service ordered
Tags
  • Jackson Hewitt Insult

Jackson Hewitt Tax Refund Review

1.0
Details
This place sucks. Charged me $500.00 for federal and i said didnt want state because I was only getting 2.00 back and the still charged me to file state. Can not access anything says there is nothing on file. Never use these rip offs again.
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Review
#991654 Review #991654 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Problems with payment
Advance on my taxes please allow 2hr for your fund to be posted to your account, 4hr later no funds posted call Jackson Hewitt sorry you were denied .....do to not having a W2, this place is a joke they lie to you and rip you off if you don't need the advance I...
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Review
#991511 Review #991511 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Pricing issue

Jackson Hewitt Tax Refund Review

1.0
Details
I was misinformed and misled about the refund advance of $200 even though they say no credit check and no hassle.... Was told by tax preparer that the money would be put on and American Express prepaid card within an hour I had an unexpected Auto Repair and needed the cash I was reassured I would get the money come to find out I did not it was a royal waste of my time and effort
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Review
#985152 Review #985152 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Poor customer service
1.0
Details
So ive never used them for taxes before because there rates are higher than most places but this season they were offering up to $1300 loan for the hoildays that you would pay back out of you tax refund with 0%apr and no credit check they advertised it was super easy...
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2 comments
Anonymous
#1279701

lady do yourself a big favor get yourself a job or 2 so you dont have to beg for money to get gifts for your kids for xmas. unreal

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Review
#977072 Review #977072 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Order processing issue
I went to get my refund advance for Christmas I was advised via email not in the location, that I qualified for $300 now and can only get the other $700 with my w2, this is false advertisement, not to mention that I spent 6hrs waiting to be seen as a walk in!!!!
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3 comments
Anonymous
#1256655

How long did you have to wait for the money to load on your card

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Review
#974503 Review #974503 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Order processing issue
1.0
Details
Had my taxes done on Feb 2, 2016 cost 695.00 for a single mom of 2. The lady in WALMART, made a mess got letters on Feb 25, made another appt and paid again 50, to have paper re-fax over and the on March 17 called IRS they never received papers so again went to Jack...
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2 comments
Anonymous
#1155325

they told me a was getting 985.05 back i called the irs and was told i was getting back 200.00 more back jackson hewitt was trying to get another 200.00 back which would have cost me 400.00 to do my taxes they are a rip off never use jackson hewitt i will do my own taxes next year so jackson hewitt kept my 222.00 for doing nothing i had my taxes done on gaitlin ave in port saint lucie.fla in walmart they need to be put out of business

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Review
#837239 Review #837239 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Cons
  • Surprise pricing
Reason of review
YUO MESSED UP AND DID NOTHING
Loss
$700
Preferred solution
Full refund
1.0
Details
In 2003 Jackson Hewitt of Cincinnati, OH in Avondale did my federal and state taxes! I M. Hale received my 2003 Federal Refund but did not receive the State Refund of $87.00! I contacted Jackson Hewitt Customer Service they indicated I would get my state refund...
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Review
#833216 Review #833216 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Cons
  • Disorganized
  • No follow through if tax return gets audited
  • Surprise pricing
Reason of review
Poor customer service

Jackson Hewitt Tax Refund Review

1.0
Details
2014 taxes with a $500.00 refund would put into there account and give us a a debit card than told us we had a $500.00 for filing late Ohio said no penity on a refund they said they had to pay taxes of the amount we were getting back wrong the us in Gallipolis Ohio watch them
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Review
#828624 Review #828624 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Pricing issue
2.0
Details
My husband and I had our taxes done at Jackson Hewitt in Parkersburg WV in Jan 2016.The printer was not working when we got the taxes done. The worker had me drive the 45 minutes to There the next day and still couldn't print them out. 2.5 weeks after we filed we were...
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Review
#823826 Review #823826 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund