Product: Jackson Hewitt Tax Refund Clear all filters (83 of 83 reviews match)
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Jackson Hewitt in Orlando, Florida - Lied and did not deivery

Customers make a business,if you lose one you lose them all. I would never use Jackson Hewitt. Do your taxes anywherebut there. They did not delivery but it was my fault I should have done my research first before giving them my business. Stay away these guys are cons. There ads are all false. Customers make a business,if you lose one you lose them all. I would never use Jackson Hewitt. Do your taxes anywherebut there. They did not delivery but it was my fault I should have done my research first before giving them my business. Stay away these guys are cons. There ads are all false.
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#294151 Review #294151 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund

Jackson Hewitt in Boise, Idaho - Jackson-Hewitt

I filed my taxes with Jackson-Hewitt this year and after weeks of waiting for my check, i learned that the person who did my paperwork didn't tell me that I needed to mail out the paperwork she handed me. I also found out that she didn't sign the documents. I contacted Jackson-Hewitt and they refused to return any of the $146.00 i was charged. Needless to say that i have not received my tax refund because six weeks after i filed, i realized that the paperwork was never mailed out. so upsetting! BEWARE of JACKSON-HEWITT!!!
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1 comment
Anonymous
#383756

You seriously didn't know you had to mail out your own tax return? You signed a document that stated it was your responsibility to do so! Take responsibility for yourself

Review
#238060 Review #238060 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund

Jackson Hewitt in Baton Rouge, Louisiana - I filed for my refund a month ago and just realised they didnt even write down my adress. im pissed!

i filed for my taxes a month ago and it should have been here ten days ago. so i went back and looked at the forms.....the *** didnt even write down my adress. all she wrote was "AVE" under adress. im so pissed rite now idk what to do.....someone tell me what to do. i called them and they acted like they dont give a *** like its my problem or some ***.....does this mean that after i change the adress its gonna take another month to get to me??? or am i even going to get it at all since the deadline is past due.....someone tell me what i need to do.....................................................................................................................................................................................
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1 comment
Anonymous
#290290

Just call the IRS 1-800-829-1040.

Let them know your proper address.

There will be a waiting period but you will get your refund.

Review
#236150 Review #236150 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Loss
$2
This company had false advertising the advertise they will do your taxes for $38.00 and have you sit there they do your taxes and then tell you they get your refund because that's what it costs to do your taxes. This company is in a Wal-Mart and you can bet...
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7 comments
Anonymous
#341089

Why would anyone want to go to a tax preparer for a 1040EZ anyway - they are so incredibly simple that I don't see why anyone would pay 5 cents to have someone else do them.

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#226874 Review #226874 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Loss
$242
The Manager there took over 2 hours to do my return and I had to correct her and now I have to do an amended return. The Manager does not even know about the General Sales Tax deduction which she omitted from my return, shw want to out in my IRA amounts even though...
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7 comments
Anonymous
#341103

Church Mouse might be showing a bit of frustration but I'd have to agree that the tax payer appears to be very knowledgable about their tax situation. It appears they could have filed their own taxes confidently and saved preparer fees and frustration.

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#224682 Review #224682 is a subjective opinion of poster.
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Jackson Hewitt Tax Refund

Jackson Hewitt screwed me on my taxes!!!

I went to Jackson Hewitt to do my taxes this is the first year I have ever went anywhere to do them I usually do them myself (which I should've continued to do this year) The man that did my taxes didn't know what he was doing. He decided not to domy state taxes and then blaimed it on me that I said I didn't want to do my state taxes to his boss. He was every miss leading in a lot of issue dealing with my refund. I got way less this year then I ever had before in my life! I didn't get on copy of my W2 back they kept the whole thing! I can't even get them mail me my copy its ***!!!I do not recommend anyone to use them! And there were a bunch on other issues but I don't waste anyones time reading this. I will never go to them again!
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1 comment
Anonymous
#254415

You need to talk to someone higher at JH about not receiving copies of your W2. That is very unprofessional and it sounds like that person was poorly trained.

Mind my user name, it is THEIR mistake for not bending over backwards to ensure you get quality service.

Insist on it! Good luck, I hope you do avoid JH next season and there afterward.

Review
#223349 Review #223349 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
jackson hewitt are charging people ridiculous prices they want me to pay $490.95 to file. i asked to terminated the procedure but they said that they couldn't i just filled on feburary 1 2011 tuesday. i am not happy with how they are getting over on everyone its...
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5 comments
Anonymous
#246029

Andrew I know what you mean I had 1 W2 and I was charged 242.00 and I had a coupon also :(

and they told me the fee to file would be 50.00

and I didn't do the RAL I took the 8 to 15 day wait and they told me it would be here around the 18th of Feb but on the paperwork it says"Your Proceeds will be received by Feb 25th"

go figure

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#219532 Review #219532 is a subjective opinion of poster.
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Jackson Hewitt Tax Refund
Jackson Hewitt is fraudulent, I applied for the rapid refund loan this year and was told they do not use credit I felt from the beginning that this was a scam and low and behold they charged me $320.00 and I was denied though I have never ever been denied before, the...
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14 comments
Anonymous
#1424349

JH is a pos got denied for a RAL for no reason and last year was approved its all one big scam do yourself a favor and never go back to JH they're a POS

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#219314 Review #219314 is a subjective opinion of poster.
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Jackson Hewitt Tax Refund

Jackson Hewitt in Jewett City, Connecticut - Jaskson Hewett sucks

Ok so me and my husband went to jackson hewett this year because HR block wasnt doing the rapid refunds this year. we were promised our refund in 24 hours or less...what they failed to tell you is that its a loan through a bank and since we have less than perfect credit we were denied. we paid $90.00 extra for this service and since we were denied-we now have to wait to 15 days AND they wouldnt give us the fee back. this tax company really sucks. I will never go through them again. i always did the rapid refund through HR block and never had a problem...i've told everyone i know not to use this tax company. they are horrible!!
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3 comments
Anonymous
#253499

Just had taxes done at Jackson Hewitt and was awash which means I own nothing but get nothing back, which is good, but they charged me $302.00 total for federal, state and and easy capital gains form. I forgot to ask price before and they said the fee at the end.

There was no itemized price list in the store or on desk. Never again

Anonymous
#253498

Just had taxes done at Jackson Hewitt and was awash which means I own nothing but get nothing back, which is good, but they charged me $302.00 total for federal, state and and easy capital gains form. I forgot to ask price before and they said the fee at the end.

There was no itemized price list in the store or on desk. Never again

Anonymous
#250614

Yea they suck they messed up on my tax return 3 times

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#218972 Review #218972 is a subjective opinion of poster.
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Jackson Hewitt Tax Refund
I went to jackson hewitt and they ripped me off. I wanted the money the next day and they made it seem like everything would be fine since i owed no child support or school loans ect. I specifically asked that wuestion. That was not the case. The next day they called...
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9 comments
JRP
#265313

Similar issue occured with us; that is the ridiculious price they charge for prep services. $375 last year (joint) compared to a local, independent tax prep services of $125.

The service we had as well was horrible; in terms of frienliness, knowledge, and promptness. Would never recommend.

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#218324 Review #218324 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Loss
$400