Product: Jackson Hewitt Tax Refund Clear all filters (83 of 83 reviews match)
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1.3
Details
Stopped at Brunswick ohio location talked to Christine for sons taxes she said going high no more than 100$. Son goes yo pick charged 168. $ i pd. 80. $ at Best tax and have more involved than son. He had one w2 and mortgage interest thats it. Promised 68.00 refund...
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2 comments
Anonymous
#1486503

Honey sorry to read this. Why in the heck didn't your son file through the IRS free file?

If all he had was a W2 and interest statement - he should NOT be paying a sketchy tax preparer.Next filing season please have your son go to IRS.gov, choose FREE FILE, and select an online preparation company like H&R block or TurboTax to process the return for FREE! For income less than $60,000.00, the IRS has partnered with different companies to help people file the return free of charge.H& R block for example, walks you through each step and all have you do is input the information the system requests.

It creates your return and files it for you FOR FREE. Your son can do his federal and state for free.

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Review
#1257051 Review #1257051 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Problems with payment
They claim that "With Jackson Hewitt you’ll get security of knowing that we stand behind our work, your tax return is 100% accurate or we pay". This is the biggest BS lie ever. They screwed up my return and there is no way they will even pay for my gas to get their...
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2 comments
Anonymous
#1661163

I believe you. IRS said additional forms were needed and Jackson Hewitt said they were done when the return was filed and i was on my own. They should have known all the forms that were needed.

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Review
#1251029 Review #1251029 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Not as described/ advertised
1.3
Details
I first had JH file my taxes in 2015 and all (except their very high rate) went well.When I had them file for me in 2016 I was pleasantly surprised with a sizable refund. While they were preparing my 2017 return they discovered that the refund in 2016 was an error and...
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1 comment
Anonymous
#1467571

They do not stand behind their work. Their guarantee is useless.

Please file your complaint. There are thousands of sad stories online of how JH stole from hard working Americans.

Something needs to be done. Jackson Hewitt is a huge scam.

Review
#1237412 Review #1237412 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Deliver product or service ordered

Don't go to Jackson Hewitt

1.0
Details
My refund has been sent for 3 day's but Jackson Hewitt said there's nothing they can do about the fact my money isn't there and they are rude and *** people
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Review
#1201296 Review #1201296 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Problems with payment
1.1
Details
Jackson Hewitt is a true scam when advertising refund advances. I've always used a different tax company to files my taxes, this year I was in need of some money and give Jackson Hewitt a try only because of their marketing everywhere stating you can get a refund...
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Review
#1198952 Review #1198952 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.3
Details
This was my first time trying Jackson Hewitt. They have several add on TV that very similar to their competitor, in my opinion. I usually get my taxes done on line or Liberty Tax Service. Went to the Walmart Jackson Hewitt, in Sanford Fl. They are located in front...
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Review
#1198046 Review #1198046 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Pros
  • Person who did my taxes was good
Cons
  • Fees
Reason of review
Pricing issue
Preferred solution
lower your fees
1.0
Details
I pay these people over 500 to do my 2017 taxes, an error was made and now I am under review.Never had an issued with IRS before. I called several times. The first time i notice error I received a call back advising me to just leave error alone and once I get my refund...
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Review
#1197685 Review #1197685 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Problems with payment
1.0
Details
I got the advance refund thur jackson hewitt. Gor the american express amex card. With the advance. But didnt use their card for my direct deposit. So i fimd the website republictaxpayer.com login with info it request. Guess they have my social and name. With a...
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Review
#1192202 Review #1192202 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Problems with payment
1.0
Details
Meta Bank is Holding On To Our 2018 Tax Refund As if it's Their Income I Will Never Use Jackson Hewitt Tax Service Again Because They Go Through Meta Bank .
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3 comments
Anonymous
#1434457

Same here meta bank is holding on to my tax refund

I used global cash card which uses meta bank

NEVER AGAIN

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Review
#1190563 Review #1190563 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Problems with payment
1.1
Details
Every year through Jackson Hewitt I receive a tax loan well this year I was denied. My refund is over $4500 and I was denied.. greedy *** bank got my $50 for loan process and I get nothing... Your company is sad.. charging per transaction on my NetSpend card but when...
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1 comment
Anonymous
#1429326

Did you get get your tax back at regular way?

Review
#1182650 Review #1182650 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Refund
Reason of review
Problems with payment