Product: Jackson Hewitt Tax Return Clear all filters (24 of 24 reviews match)
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Jackson Hewitt in Fort Worth, Texas - Been 21 days since I riled my taxes

My name is Angela M .Belt
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Review
#1528204 Review #1528204 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Order processing issue
1.1
Details
I went in and thought I was filing using my last pay stub. When we were done she tells me she couldn't actually file without my W-2, lol, when I sat down and asked her that it was "of course of course!" From that I was sent a JH pre-qualification to get $450 on the...
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Review
#1475201 Review #1475201 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Not as described/ advertised

Jackson Hewitt - Horrible services and lies

1.0
Details
Sat there for nearly 4 hours, was promised the 2500 advance, my refund was plenty to cover everything And all i got was 200 advance, 450 dollars to get a 200 dollar advance, these tax returns are so easy to do with online systems, i totally got robbed. If i new all i would get advanced is 200 i would have saved the 450 dollars i just lost and my 4 hours of time. *** waste of time and money. All i can say is this, do your own taxes, these people aren't doing you any favors. And with the new simplistic tax forms you cant screw it up. Jackson Hewitt is a big scam.
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Review
#1460671 Review #1460671 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Problems with payment
1.0
Details
Jackson Hewitt needs to be shut down. If I don't get this straightened out I may have problems next year when I file. Have never dealt with such ignorant people in my life. Next year I may do better to let my fifteen year old do my taxes, she could do any worse than...
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1 comment
Anonymous
#1498527

J.H. Office Waxhaw, NC Customer Name: Lorenza Carrsent a msg.

to verify my Taxesx Fees for $259.00.J.H. employee unable to help because Taxes Name didn't match FB.Is this a joke.

????Single with Retired Income.UNABLE to claim Church Donation, Medical Mileage & Medicine, Property Taxes. No changes from previous years.All logged and saved in the computerIt didn't take more than 45 minutes to complete Tax Forms.Will have to search for different Agent.Very dissatisfied.

Review
#1264312 Review #1264312 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Pros
  • That there was an exit door
Reason of review
Problem with delivery
Loss
$950
Preferred solution
Full refund
Nothing thats my point did my taxes on january 31st 2018 n didnt receive my return until the present why because j hewitt forgot to put my correct address on my return smdh!!! Call irs n they told me that i have to make n appoiintment with thedm come in n bring all my...
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Review
#1234645 Review #1234645 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Order processing issue
1.0
Details
DO NOT USE JACKSON HEWITT! I hope that people will find these reviews. So many people have been taken for a ride by this place. Why is Walmart associated with such a fraudulent company?! This company is scamming unsuspecting people from their hard earned money. Walmart...
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1 comment
h.kitchener
#1463631

Appears you have a computer. Thus, next year buy the H&R Block tax prep software for some $35 and do your returns yourself.

Don't buy the TurboTax program as it costs much more and the Deluxe version, for example does not support as many forms as the H&R Block program. You are correct in stating that you are paying someone $400 to do what you can do yourself.

Review
#1233898 Review #1233898 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Cons
  • Complete scam
  • Being lied to all the way through the process
Reason of review
Poor customer service
Loss
$400
Preferred solution
Price reduction
Tags
  • Jackson Hewitt Review
  • Jackson Hewitt Sucks
  • Jackson Hewitt Scam
  • Jackson Hewitt Management
  • Jh Sucks
  • Jackson Hewitt Fraud
Filed taxes 1/25 lost bars 2/17 went to jh to tell them to fax my 1095a because mgr forgot to include it in my return which i told her to. 2/18 faxed paperwork presently no bars keeps saying processing will recieve date when available. Im so pissed.
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1 comment
Anonymous
#1450580

I filed my taxes 01/31/18 and I have no bars either I got a letter saying my return is being reviewed. Nothing has changed from last year .

I never had a issue receiving my refund until I let them file my taxes .

Never again will I use Jackson Hewitt. It’s a waste of money I could’ve did my taxes myself if I knew Jackson Hewitt was going to screw it up and saved myself some money

Review
#1210638 Review #1210638 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Order processing issue
Used them this year and they messed up my return.Their calculations were wrong and my return took double the time. The irs had to fix the mistakes they made. When I called upset I wanted my money back. Over 300 dollars to mess up my return. They advertise falsely by...
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2 comments
Anonymous
#1447159

If you call the corporate number you start a grievance. That’s what I did when they screwed up my return.

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Review
#1206822 Review #1206822 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I will never go to Jackson Hewitt again. When I first went Jackson Hewitt at the Cortana location the lady who gave me an estimate said that my return would be right at 4000 dollars but she couldn't submit it because I didn't have my w2 I went back their today and took...
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1 comment
h.kitchener
#1436419

Sounds like you lost some of your free money. Oh, well. Life goes on.

Review
#1194906 Review #1194906 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Problems with payment

Contact Jackson Hewitt Customer Service

Mailing Address:
Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
All Jackson Hewitt Contacts

Jackson Hewitt - Scammers

1.1
Details
They don't really explain a thing their tax professionals are trained in double talk keeping your mind off how much their weasling out of your return by charging you for this little feature or this little thing then you think oh ok I'm gonna get my money sooner nope people who don't pay nothing already got their money been 2 weeks oh yeah I did get an advance more money in their pockets PDF their fees got a small advance almost 1000 dollars
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Review
#1186532 Review #1186532 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Return
Reason of review
Problems with payment