Product: Jackson Hewitt Website Clear all filters (4 of 4 reviews match)
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Jackson Hewitt - Customer Service

1.0
Details
Hi, I called customer service asking assistances getting a copy of my tax returns. We just move to Guam and all our paper is still storage no way of getting them. We are process and buying home and they need copies. I have gone to your website as I was told. I was not to get them stating no file. I called again to your customer service line. Again no help and customer rep was rude and was not helpful at all. I will never file my taxes with Jackson Hewitt and I will make sure to pass that to my friends and family
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Review
#1677824 Review #1677824 is a subjective opinion of poster.
Product
Jackson Hewitt Website
Reason of review
Poor customer service

Jackson Hewitt - Not happy at the moment

2.1
Details
I have been Trying to access their MJH account page for three days now and it keeps saying that they are working on it I have not been able to access my account which means I can’t access my early access funds disappointed
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Review
#1602908 Review #1602908 is a subjective opinion of poster.
Product
Jackson Hewitt Website
Pros
  • Refund advance
Reason of review
Access/ activation issues
Preferred solution
Fix the mjh webpage

Jackson Hewitt - Money not available / declined but still charged

1.0
Details
I received an email stating my tax return was available. I made a purchase this morning but the transaction was declined. They still charged me. You cannot speak to anybody their systems are currently down. I have no access to any of my money as well. Absolutely no customer service to speak of. You have lost a customer I will not be returning.
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Review
#1192121 Review #1192121 is a subjective opinion of poster.
Product
Jackson Hewitt Website
Reason of review
Problems with payment
The cards not working. Sites been down for over 3hours
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1 comment
Anonymous
#1434352

Tried to use my card and have no access to my money . This is absolutely ridiculous.

Can't get a person on the phone either. I won't use them again in the future.

Such a ridiculous inconvenience. Not only that, I looked like a fool at the store trying to pay for my purchase.

Review
#1192002 Review #1192002 is a subjective opinion of poster.
Product
Jackson Hewitt Website
Reason of review
Problems with payment

Contact Jackson Hewitt Customer Service

Mailing Address:
Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
All Jackson Hewitt Contacts