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DO NOT LOSE YOUR JH PREFERRED CARD AND MAKE SURE NO ONE STEALS IT BECAUSE YOU WILL GO THROUGH *** TRYING TO GET A REPLACEMENT!! I REPORTED MY CARD STOLEN ON FEB.

7TH IT IS NOW THE 21ST AND I STILL HAVE NOT YET RECEIVED MY NEW CARD!! MY MONEY IS THERE AND I HAVE NO ACCESS TO IT BECAUSE I AM WAITING ON A CARD THAT THEY HAVE TOLD ME WAS ALREADY IN THE MAIL 2 WEEKS AGO. NOT TO MENTION I PAID THE $25 FEE FOR EXPIDITED SHIPPING TO GET THE CARD AS QUICKLY AS POSSIBLE (3-5) BUSINESS DAYS, AND I HAVE CALLED REPEATEDLY SPEAKING WITH REGULAR CUSTOMER SERVICE REPS AS WELL AS SO CALLED SUPERVISORS WHO HAVE LIED TO ME REPEATEDLY, GIVEN ME FALSE INFORMATION AND EVEN STOOPING SO LOW AS TO GIVING ME FAKE TRACKING NUMBERS!! NOW TODAY WHEN I TALKED TO THEM AFTER TELLIN ME MONDAY THAT MY CARD WAS SENT OUT ON THE 19TH AND SHOULD BE HERE FED EX IN 2-3 BUSINESS DAYS, TODAY THEY TELL ME THAT IS WAS ISSUED THE 19TH VIA REGULAR POSTAL SERVICE AND COULD NOT BE EXTRADITED WITH FED EX SO THEY CLAIM THE WAIT TIME FOR MY CARD IS NOW 7-10 BUSINESS DAYS!?

AND THEY ARE SENDING IT FROM ATL. GA TO BOWLING GREEN MO. WHY WOULD IT TAKE 7-10 BUSINESS DAYS TO SEND A CARD FROM THERE TO HERE. WHY IF THEY WERE ALL LOOKING AT THE SAME ACCOUNT EACH TIME I CALLED BUT STILL KEEP GIVING ME 500 DIFFERENT STORIES DIFFERENT DATES DIFFERENT AMOUNTS OF CARDS THAT HAVE BEEN MAILED TO ME FAKE TRACKING NUMBERS, THE INFO TP FED EX WHEN IT WASNT EVEN SHIPPED WITH THEM!!?

I AM A SINGLE MOTHER OF 4 BOYS AND AM NOW HAVNG TO STAY WITH MY MOTHER BECAUSE MY WATER GOT SHUT OFF AT MY HOUSE AND DUE TO WAITING ON THIS CARD I HAVE NO MONEY TO PAY TO GET IT TURNED BACK ON RIGHT NOW!! AND JACKSON HEWITT SAYS ITS OUT OF THEIR HANDS ONCE THE FUNDS HAVE BEEN TRANSFERRED TO TH CARD COMPANY THERE IS NOTHING ANYONE CAN DO BUT WAIT!!

I HAVE BEEN WAITING SINCE THE 7TH AND ITS THE 22ND. HAVEN'T GOTTEN SINGLE CARD OR THE SAME STORY ABOUT THE LOCATION OF MY CARD ONE SINGLE TIME.

Monetary Loss: $4000.

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Anonymous
#1501350

please fire mark wilson,charles thompson they join forces and steal from customers or say there was an accident and there wasnt.they got $2300 from me ,myfirst time was back in marchof 2018 my million dollars got ripped off from mark wilson and charles thompson i was my box of money back its being held in the vault in the facebook office and mark the ceo said after he got $375 from me promised to return it havent seen my personproperty yet please fire both of them and get the money back from supposed accident never happened just a scam for them to get more money

Anonymous
Tyler, Texas, United States #1315832

*** customer service i can not get through and they just continue to hang up on me when i press 0 to connect to customer service

Anonymous
Pretoria, Gauteng, South Africa #1293812

Did u get your card already?i just lost mine and ordered a replacement card. Did u ever get yours?

Anonymous
Harrison, New Jersey, United States #799778

This is a bank issue not a JH one. The bank issues the cards on behalf of JH.

LouSkunt69
#787362

So you effed up and lost your card..so now everyone is lying to you about your new card? C'mon..

You're probably entering the wrong tracking numbers.. Who knows.. It's not jackson he wits fault you lost the card!

It's not their fault you can't pay your water bill! Maybe next you should blame your 4 kids on Jackson Hewitt!!!

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