Most helpful review

To get help. I need help

They have been lying to me, giving me the run around since December 2021 and they are not even trying to get to a resolve on the issues I have. I have been promised my fees which I have never received, I was promised an ecard gift card on Friday, never came. Basically...
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ID
#3752067 Review #3752067 is a subjective opinion of poster.
Location
Gulf Breeze, Florida
New Reviewer

Status of Filed Tax Packet and Refund

I filed my taxes on 15 April and paid $347.00 to have them done. I have since that date called and requested a copy of the tax papers and if there was anything remaining to do. No response. I am asking for the tax papers papers and the State and Federal refund I am told I will receive. I am a client at the Breezewood, Shopping Center in Fredericksburg, VA. Agent is Denise Hancock. As of 17 July 2022 I have not heard anything. I do not know status or have a copy of my packet. I am posted in Italy with the Army as a DOD employee. I own a home in VA. Please help me to put closure to this situation.
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ID
#3846221 Review #3846221 is a subjective opinion of poster.
Location
Carmignano Di Brenta, Padua

Yes I’m getting the run around about my amendment return which was filed on March 7,2022

Hello my names is ShaCola JohnsonI need help asap with my amendment return, which was filed March 7,2022 for the year of 2019
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ID
#3717326 Review #3717326 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Was charged for having a home and a child and I reported that I didn’t have a home note a child

I have 3 w2 and thats it I got charged 500 for that. Also you say largest taxes back. That was a lie also. I could if got more with turbo tax.. I was charged 500 along time ago as well I would like to look at that as well . Why they charged me 500 back the. ..!all in all this is the crappies service I have ever had to work this and for trying to resolve this issue. You guys are just running me around in circles.. I know you guys are taking money from people because no one has the same answer for!me

User's recommendation: Never again.

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ID
#3603255 Review #3603255 is a subjective opinion of poster.
Location
Pueblo, Colorado
Pros
  • Nithing
Cons
  • Hackers data mine pretend excusesn questionable grift scam
  • Credibility
  • Filed my taxes with errors twice
Loss
$1000
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Can't get my Money from my card

Can't get money off my temporary serve card need help please I don't know what else to do can someone help me please I need it now
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ID
#3578154 Review #3578154 is a subjective opinion of poster.
Location
Louisville, Kentucky
Pros
  • Professional kind tax preparer
Preferred solution
Can't get money off my temporary serve card

Poor service

If there's an issue it's not solved no one is available to help.I filed February seventh had not got an update on federal and not mention going into may now still awaiting for federal no agents can't seem to give an estimate time on taxes or problem fixed when. I was...
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ID
#3563377 Review #3563377 is a subjective opinion of poster.
Location
Norman, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Tax return

Filed taxes 2020 was supposed to get back 2450 recieved 50 notified bellenigham MA Jackson Hewitt never got any results from them or IRS then this year 2021 taxes Jackson Hewitt said I owed state 3000 and IRS 1500 we said we never paid alway got back some money. They said they would look into it never heard from them again I called left messages nothing

User's recommendation: Don’t use Jackson Hewitt.

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ID
#3549344 Review #3549344 is a subjective opinion of poster.
Location
Bellingham, Massachusetts
Cons
  • Do not return calls
  • Does not return calls or help with resolution
Loss
$5000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Tax preparer commited fraud