taxes tax money refund return card service irs people office
2.3
Details
Would never recommend Jackson Hewitt for doing my taxes.
Would never recommend Jackson Hewitt for doing my taxes.
Cannot recommend Jackson Hewitt to ANYONE. Their incompetence cost me countless hours of work with the IRS to clear up their mistake. Just 10 minutes ago, I paid the interest/penalty charge of $694.05 from their debacle from 2016, after dealing with the IRSs lawyers...
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Featured
Review
#1662941 Review #1662941 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Poor customer service
Loss
$694
Preferred solution
had to handle it on my own
1.0
Details
Jackson Hewitt early advance scam preys on poor people
Jackson Hewitt early advance scam preys on poor people
Jackson Hewitt early advance scam preys on poor people
Jackson Hewitt got me with their early advance marketing scam. They lured me in with an online pre-qualification of $200 when I brought a pay stub and an additional $300 when I brought my W-2. I was denied the $200 via email when I brought my stub, but the email stated...
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10 comments
Theodosia
#1700026

I have been going to JH for3or4 years.. I have horrible credit and identity theft issues with my husband's name ...

Not only do they answer every question ( twice sometime) but they are there for issues that arrise they are there all year .. and I get approved Everytime for early access .

No issues at all I recommend JH to everyone every year ... Thank you

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Featured
Review
#1163698 Review #1163698 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Problems with payment

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Go elsewhere | Jackson Hewitt review from Arlington, Texas

1.0
Details
I was there four hours to be called 8 hours later saying my return wasn't done correctly now 12 hours later still nothing and the location I went to was franchise owner by a girl from Honduras named Luna they are all sorry as *** slow ad *** and don't know wtf they doing
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Review
#1768653 Review #1768653 is a subjective opinion of poster.

None, i do not recommend | Jackson Hewitt review from Omaha, Nebraska

1.0
Details
they never completed my amendment and will return emails or calls. I have the IRS on me for $40000 due to selecting in the incorrect filing status, went to JH to have them fix it on 12062019 and still nothing. Very pissed off
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Review
#1768263 Review #1768263 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Resolution

Take a chance | Jackson Hewitt review from Miami, Florida

1.0
Details
I went to get a loan a the lady made a mistake and only did my taxes didn't add the loan and now they cant open the file to change the employee's mistake so now my taxes are gone and i gets no loan
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Review
#1764689 Review #1764689 is a subjective opinion of poster.
2.3
Details
In June of 2019 IRS audit and found out Jackson Hewitt is hard to get someone to call you back and no e-mail to reach representative ! After we found out was error on their part , we paid what we owed . In September we get another IRS letter stating we still owe money...
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1 comment
Machele
#1748658

The problem with the chain tax prep services is actually contacting someone after tax season in addition to not knowing how accurately they prepare your taxes. Bottom line, tho is that YOU are responsible for the accuracy and payment of the taxes, not them.

There are many local tax preparers in most communities who have been around for many years and may be better in getting ahold of and/or accurate. Ask around with friends, etc.

to see who they use. In your case, just pay what IRS says you owe and get on with life.

Review
#1655585 Review #1655585 is a subjective opinion of poster.
Cons
  • Small ofices closed
Reason of review
Problems with payment
Loss
$181

NOBODY HOME | Jackson Hewitt review from San Diego, California

1.0
Details
John Baker THESE PEOPLE DO NOT HAVE EMAIL ADDRESSES - THE OFFICES ARE CLOSED - I CANNOT REACH ANYONE USING EMAIL. I STRONGLY RECOMMEND YOU DO NOT DO BUSINESS WITH THIS FIRM UNTIL YOU HAVE AN EMAIL ADDRESS
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Review
#1663636 Review #1663636 is a subjective opinion of poster.
Service
Jackson Hewitt Customer Care
Reason of review
Poor customer service
Loss
$7
Preferred solution
PROVIDE EMAIL ADDRESSES
1.0
Details
Pissed consumer - Jackson Hewitt review
Pissed consumer - Jackson Hewitt review
Pissed consumer - Jackson Hewitt review
I had received 8 emails saying return with my W-2s to receive the rest of my tax advance of 3500 dollars. They had already gave me 400 of the 3,500 with my pay stubs. I continuously for harassed with emails telling me to come on finish my taxes and receive the rest of...
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Review
#1461453 Review #1461453 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Problems with payment

Customer Service | Jackson Hewitt review

1.0
Details
Hi, I called customer service asking assistances getting a copy of my tax returns. We just move to Guam and all our paper is still storage no way of getting them. We are process and buying home and they need copies. I have gone to your website as I was told. I was not to get them stating no file. I called again to your customer service line. Again no help and customer rep was rude and was not helpful at all. I will never file my taxes with Jackson Hewitt and I will make sure to pass that to my friends and family
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Review
#1677824 Review #1677824 is a subjective opinion of poster.
Product
Jackson Hewitt Website
Reason of review
Poor customer service

Caveat Emptor | Jackson Hewitt review from Erie, Pennsylvania

I was disapproved for an early cash advance vis a vis my 2019 IRS income tax return. I was not furnished with a reason why (via NetBank) and the timing could not be worse( abrupt closing of workplace). I firmly believe that Jackson-Hewitt needs to post written possible DISCLAIMERS noting the possibilities of non-approval etc along with the window-dressing, advertisments..oh, plus I have an IRS refund pending. Thank you.
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Review
#1764512 Review #1764512 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation

Contact Jackson Hewitt Customer Service

Website:
Mailing Address:
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
All Jackson Hewitt Contacts

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No service! | Jackson Hewitt review from Denver, Colorado

1.0
Details
Over charged from what was quoted, never receved state income tax of $600. When ask for asstance thay said your on your own call the state. Thay gave NO help!!
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Review
#1678694 Review #1678694 is a subjective opinion of poster.
Service
Jackson Hewitt Tax Preparation
Reason of review
Problems with payment