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1.0
Details
Jackson Hewitt early advance scam preys on poor people
Jackson Hewitt early advance scam preys on poor people
Jackson Hewitt early advance scam preys on poor people
Jackson Hewitt got me with their early advance marketing scam. They lured me in with an online pre-qualification of $200 when I brought a pay stub and an additional $300 when I brought my W-2. I was denied the $200 via email when I brought my stub, but the email stated...
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10 comments
DisastrousOrangutan
#1700026

I have been going to JH for3or4 years.. I have horrible credit and identity theft issues with my husband's name ...

Not only do they answer every question ( twice sometime) but they are there for issues that arrise they are there all year .. and I get approved Everytime for early access .

No issues at all I recommend JH to everyone every year ... Thank you

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Review
#1163698 Review #1163698 is a subjective opinion of poster.
Reason of review
Problems with payment
2.3
Details
Would never recommend Jackson Hewitt for doing my taxes.
Would never recommend Jackson Hewitt for doing my taxes.
Cannot recommend Jackson Hewitt to ANYONE. Their incompetence cost me countless hours of work with the IRS to clear up their mistake. Just 10 minutes ago, I paid the interest/penalty charge of $694.05 from their debacle from 2016, after dealing with the IRSs lawyers...
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Review
#1662941 Review #1662941 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$694
Preferred solution
had to handle it on my own
1.0
Details
Jackson Hewitt - Pissed consumer
Jackson Hewitt - Pissed consumer
Jackson Hewitt - Pissed consumer
I had received 8 emails saying return with my W-2s to receive the rest of my tax advance of 3500 dollars. They had already gave me 400 of the 3,500 with my pay stubs. I continuously for harassed with emails telling me to come on finish my taxes and receive the rest of...
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Review
#1461453 Review #1461453 is a subjective opinion of poster.
Reason of review
Problems with payment
2.3
Details
In June of 2019 IRS audit and found out Jackson Hewitt is hard to get someone to call you back and no e-mail to reach representative ! After we found out was error on their part , we paid what we owed . In September we get another IRS letter stating we still owe money...
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1 comment
h.kitchener
#1748658

The problem with the chain tax prep services is actually contacting someone after tax season in addition to not knowing how accurately they prepare your taxes. Bottom line, tho is that YOU are responsible for the accuracy and payment of the taxes, not them.

There are many local tax preparers in most communities who have been around for many years and may be better in getting ahold of and/or accurate. Ask around with friends, etc.

to see who they use. In your case, just pay what IRS says you owe and get on with life.

Review
#1655585 Review #1655585 is a subjective opinion of poster.
Cons
  • Small ofices closed
Reason of review
Problems with payment
Loss
$181

Jackson Hewitt in San Diego, California - NOBODY HOME

1.0
Details
John Baker THESE PEOPLE DO NOT HAVE EMAIL ADDRESSES - THE OFFICES ARE CLOSED - I CANNOT REACH ANYONE USING EMAIL. I STRONGLY RECOMMEND YOU DO NOT DO BUSINESS WITH THIS FIRM UNTIL YOU HAVE AN EMAIL ADDRESS
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Review
#1663636 Review #1663636 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$7
Preferred solution
PROVIDE EMAIL ADDRESSES
5.0
Details

Update by user Sep 01

Refer a friend was not received,I'd like to receive it if possible Thank you. I referred this friend in March which Jackson Hewitt advertised $50 for refer a friend that month.

Original review posted by user Sep 01

I referred a friend in March 2019 and it was suppose to be $50 that month. I never received...
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Review
#1641659 Review #1641659 is a subjective opinion of poster.
Pros
  • I have been using it for years
  • Convenient location
  • Refund advance
Cons
  • Charges
Reason of review
Refer a friend money was not sent to me
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Jackson Hewitt Management

Jackson Hewitt - Customer Service

1.0
Details
Hi, I called customer service asking assistances getting a copy of my tax returns. We just move to Guam and all our paper is still storage no way of getting them. We are process and buying home and they need copies. I have gone to your website as I was told. I was not to get them stating no file. I called again to your customer service line. Again no help and customer rep was rude and was not helpful at all. I will never file my taxes with Jackson Hewitt and I will make sure to pass that to my friends and family
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Review
#1677824 Review #1677824 is a subjective opinion of poster.
Reason of review
Poor customer service

Jackson Hewitt - Not happy at the moment

2.1
Details
I have been Trying to access their MJH account page for three days now and it keeps saying that they are working on it I have not been able to access my account which means I can’t access my early access funds disappointed
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Review
#1602908 Review #1602908 is a subjective opinion of poster.
Pros
  • Refund advance
Reason of review
Access/ activation issues
Preferred solution
Fix the mjh webpage
I am extremely upset. I filed my taxes in February. Now, the problem is that my husband has child support, which is taken up by our bankruptcy. My husband even told Jeni Lawson, who was the tax preparer told her to leave his Social security number out of my taxes. I...
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Review
#1659710 Review #1659710 is a subjective opinion of poster.
Cons
  • I have not seen my tax refund
  • Jenilawson insisted that we should file married filing joint
  • Because she could get us more money
Reason of review
Poor customer service
Loss
$312
Preferred solution
Full refund

Contact Jackson Hewitt Customer Service

Mailing Address:
Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
All Jackson Hewitt Contacts

Latest Question

Jackson Hewitt Questions

Jackson Hewitt in Big Rock, Arkansas - Refer a Friend Fraud

2.0
Details
I referred a friend to Jackson Hewitt in March. The friend and I were told that I would receive $50 for the referral. It is now July and still no money. I have gone to JH three times in person, and called 3 times. Each time I get, “Give it another week or so. Things have been running slow lately.” Taking my business elsewhere next year.
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Review
#1584219 Review #1584219 is a subjective opinion of poster.
Pros
  • Some friendly staff
Cons
  • Lack of integrity
Reason of review
Problems with payment
Loss
$50
Preferred solution
Deliver product or service ordered