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Resolved
1.0
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Update by user Jan 26, 2018

My tax return has been sent to the irs however I never recieved a notification of acceptance from Jackson hewitt nor the irs but where's my refund shows my status and the Jackson hewitt online account also shows acknowledgement by the irs..im still waiting for my...

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2 comments
claudia84
#1423803

Sorry to hear of your experience

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Review
#1174026 Review #1174026 is a subjective opinion of poster.
Pros
  • Refund advance
Cons
  • Tax preperation
Reason of review
return not finished by preparer nor transmitted to the IRS
Loss
$545
Preferred solution
Let the company propose a solution
Resolved
5.0
Details

Update by user Jan 25, 2017

I didn't understand,but was explained,im hapy, and they're a good service

Original review posted by user Jan 21, 2017

I was told I qualify for advance,and taxes would be about a hundres and twenty nine dollars , ended up being told my charge was 613.00plus they tdenied after they took there money, gave me a ***...
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2 comments
Anonymous
#1277696

Jackson hewitt is a *** company been waiting on my advance for 48 hrs when they said 24hrs false advertising this will be my last year filing with them NEVER AGAIN

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Review
#995160 Review #995160 is a subjective opinion of poster.
Cons
  • False advertisement
  • Surprise pricing
  • Ripprd off and lyed to
Reason of review
Not as described/ advertised
Loss
$613
Preferred solution
Deliver product or service ordered
Tags
  • Jackson Hewitt Insult
Resolved
1.0
Details
My fiance and I went to Jackson Hewitt in January 2016 to file our tax returns. After careful review, the tax preparer advised us to file married joint and this would be the best way to maximize our return. So we filed as married. I am a full time student at UNO and...
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5 comments
Anonymous
#1133974

This is not a mistake on Jackson Hewitt, this is a mistake on your college. You can't file head of household if you live with your spouse. You also can't file it without kids.

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Review
#810492 Review #810492 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$2800
Preferred solution
Let the company propose a solution
Resolved
1.0
Details
Had my taxes done on Feb. 13th. Still waiting for my Walmart gift card. I work at Walmart so I asked the woman at JH why I hadn't gotten it yet and she said she would look into it for me. Today she tells me that her boss said that I wasn't getting one because I had to...
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6 comments
Anonymous
#1116646

they did the same exact thing to me

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Review
#606554 Review #606554 is a subjective opinion of poster.
Cons
  • False advertisement
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Let the company propose a solution

Contact Jackson Hewitt Customer Service

Mailing Address:
Jackson Hewitt
3 Sylvan WaySuite 301
Parsippany, NJ 7054
Phone:
(800) 234-1040
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