The professionals at Jackson Hewitt have been great each year Ive asked for their help. I am very disappointed that they do business with a company who has no compassion for peole at all. American Express might be in over their heads here. I dont know laws but Im sure...Read more
We applied for the American Express serve card because we recived 2email saying we were pre-approved for up to $1,300.so we took our tax papers to Jackson&hewitt to file taxes.the lady that 1st did our papers did not know wat she was doing.so the next day we got a...Read more
Working for Jackson Hewitt I became aware of a potential customer security compromise. I worked in 4 kiosk locations set up in 4 different Walmart stores. At the end of the shift, employees were instructed to "hide" the keys to the file cabinets in the paper shredder -...Read more
Jackson Hewitt Customer Care Review
The customer service line consistently hung up on me this is terrible service
Jackson Hewitt Tax Preparation Review
I went and git my taxes done they charged me almost $450 for one then tell me I can get a cash advance up to $1300 i only got a $1000 then you charge me for the the free $50 bonus out of my taxes how do you come around to hustle people so basically you charge $500 there is no such thing as a $50 bonus
Short Review on February 16, 2017
I will never use this service again. Worst ppl to deal with they are rude and haveno idea what they are doing at all.
Jackson Hewitt Customer Care Review
I went to jackson hewitt 3 yrs in a row and the same bolonie every time ....very rude people and very expensive....i will never do my taxes there again this year im using H&R block.
I went to file with Jackson Hewitt as I always do each year. I was approved for 1300 I received 300 but went back to use my card for the 1000 I was approved for and it was locked. This was after filing with my W2. I called and keep getting the run around and no one...Read more
So Jackson Hewitt sucks first off they don't tell you they're gonna charge you 200$ for hidden fees I did get the advance of $200 but it seems like that's the most they give you when they say it's up to $1300. The way the tax preparer explained it, I would receive the...Read more
Went for the advance, up to $1300 since some unforeseen circumstances sucked up all our resources. Even with a large return coming, advance was only $500- $200 up front and $300 once accepted by the IRS. Nowhere near the advertised max. You must need to be getting a...Read more
I received the jackson hewitt advance refund then shortly after I received a direct deposit slip for my state taxes. I called the number on the slip they told me it was deposited on a card or JH had it. I called JH they told me Metabank has it. I called Metabank they...Read more
Jackson hewhitt in baytown texas is a scam..,.i was approved for an express advance loan 1300 partnership with meta bank an american express. I brought my last pay check stub an was given 400 the same day on the american express card. I was told that when i brought...Read more
I went to file my taxes on January 25th 2017 at a location in Wal-Mart, I have used JH for 6 years,me being nieve didn't realize that I had been robbed for the past 6 years.I had 2 short forms and claim my one child,I do not have a mortgage or own property. It took the...Read more
I have gone to Jackson Hewitt for at least 10 years up until last year.. on 2014 the tax preparer did not ask for my receipt for my child care ( which exceeds the limits of credit), a few days later I went back into the office to get them to amend my taxes ( after all,...Read more
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