I let jackson hewitt file my taxes on 2/5/11 and I provided all my new account info due to i filed last year with them and I new they had old acct info.
The rep put in the wrong account info and my money was deposited in the wrong account and I paid jackson hewitt $395.00 to prepare my taxes.
now my money is in limbo somewhere and jackson hewitt has no info as to where my money is and no disciplinary action was taken and I feel I shouldnt have to pay $395.00 to have my taxes done and my money get lost and I have accumulated late fees from my bank and wait almost 4 weeks.
very disgruntled customer, grrrrr
Review about: Jackson Hewitt Tax Preparation.