I set up my appointment for 2/5/2018 and the UNPROFESSIONAL lady DID NOT FILE MY TAXES CORRECTLY! AND CHARGED ME $334.00 FOR HER TIME?? SHE FORGOT TO ENTER ALL OF MY CONTRIBUTIONS? SO I HAD TO SET UP ANOTHER APPOINTMENT FOR 2/12/2018 OF WHICH THE NEXT AGENT FOUND THAT...Read more
I didn't like
- Agents were not knowledgable
Jackson Hewitt - OUGHT TO BE RUN OUT OF BUSINESS
Last year in 2016 I received notice that a breach of private identifying information had been leaked from their suck *** system. I didnt receive an offer of any compensation or even so much as a discount if I dare use them again. Every year they charge out the *** just to file a simple 1040EZ. From now on I do my own taxes and tell everyone I can about my experiences and high prices.
We've used JH for years in Houston, TX. Did not realize someone bought the franchise but that's ok. There are no more free standing stores just the kiosk at Walmarts. Made an appointment and went in to the Walmart kiosk. Employee there said that after filling out the...Read more
I went into the brenham location and they screwed my taxes up in the worst way this year. I was pre-approved for a $750 loan...I received 200 and was supposed to receive the second portion when I actually filed my taxes. I went in to get them done but had to leave so I...Read more
I filed on 01/03/2018 with w2 no acceptance email yet, there website says my return isn't completed.. since 01/16/2018 I've called locally, headquarters, physically walked in still no resolution. I'm pissed that not only does this company have incompetent people...Read more
I have been a loyal customer of jackson hewitt for years now, I have always gotten a advance loan well i was told i was approved for the loan this year and to come file so i did next thing you kno im not approved for the loan why this year ? I have to wait 30 days for...Read more
Short Review on July 02, 2016
I can't use my pin to get cash off of my card
I did my taxes jan 15 & still have not recieved my refund. I called the IRS to see what was going on & they tell me that i needed a 1095 health form & thats the reason my taxes were being held. Well i paid jackson & hewitt $500 & they didnt know that i needed this...Read more
I filed my taxes with jackson hewitt ans we agreed on a fee of 200.00... After the jackson hewitt employee sent my claim through she informed me thar my fees went up to 527.00!!!! What a scam they are running!Read more
Other Product Review
Having trouble now witb them been almost a month. I need my money!
Do you have something to say about Jackson Hewitt? What happened? What can we help you with?