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I set up my appointment for 2/5/2018 and the UNPROFESSIONAL lady DID NOT FILE MY TAXES CORRECTLY! AND CHARGED ME $334.00 FOR HER TIME?? SHE FORGOT TO ENTER ALL OF MY CONTRIBUTIONS? SO I HAD TO SET UP ANOTHER APPOINTMENT FOR 2/12/2018 OF WHICH THE NEXT AGENT FOUND THAT...
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1.0
I didn't like
  • Agents were not knowledgable
#1279032
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Jackson Hewitt - OUGHT TO BE RUN OUT OF BUSINESS

Last year in 2016 I received notice that a breach of private identifying information had been leaked from their suck *** system. I didnt receive an offer of any compensation or even so much as a discount if I dare use them again. Every year they charge out the *** just to file a simple 1040EZ. From now on I do my own taxes and tell everyone I can about my experiences and high prices.
1.0
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#1230254
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We've used JH for years in Houston, TX. Did not realize someone bought the franchise but that's ok. There are no more free standing stores just the kiosk at Walmarts. Made an appointment and went in to the Walmart kiosk. Employee there said that after filling out the...
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2.2
#1190196
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I went into the brenham location and they screwed my taxes up in the worst way this year. I was pre-approved for a $750 loan...I received 200 and was supposed to receive the second portion when I actually filed my taxes. I went in to get them done but had to leave so I...
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1.0
#1184396
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I filed on 01/03/2018 with w2 no acceptance email yet, there website says my return isn't completed.. since 01/16/2018 I've called locally, headquarters, physically walked in still no resolution. I'm pissed that not only does this company have incompetent people...
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claudia84
claudia84

Sorry to hear of your experience

Anonymous
Anonymous

THERE JUST RIPPED OFF CHARGE ME 695.00 TO HAVE MY REFUND AND PAPERWORK DONE. EACH YEAR THEY GET WORSE AND WORSE AND CHARGE SO MUCH . i RECENTLY FOUND OUT I BEEN WITH JH FOR 22...

1.0
I liked
  • Refund advance
I didn't like
  • Tax preperation
#1174026
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I have been a loyal customer of jackson hewitt for years now, I have always gotten a advance loan well i was told i was approved for the loan this year and to come file so i did next thing you kno im not approved for the loan why this year ? I have to wait 30 days for...
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Anonymous
Anonymous

Loyal customer of JH, filed with them for 11 years at the Belleville, IL location and the service was awful... I felt like i was being treated like a criminal and there were s...

1.7
#1172133
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Short Review on July 02, 2016

I can't use my pin to get cash off of my card
#875730
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I did my taxes jan 15 & still have not recieved my refund. I called the IRS to see what was going on & they tell me that i needed a 1095 health form & thats the reason my taxes were being held. Well i paid jackson & hewitt $500 & they didnt know that i needed this...
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Anonymous
Anonymous

i wrote a letter to corporate and was told they were privately owned couldnt help me can you imagine

Anonymous
Anonymous

Jackson Hewitt had screwed customers all over the country because they failed to include the form-- it's frustrating!

1.0
#806489
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I filed my taxes with jackson hewitt ans we agreed on a fee of 200.00... After the jackson hewitt employee sent my claim through she informed me thar my fees went up to 527.00!!!! What a scam they are running!
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Anonymous
Anonymous

This just happened to my son who barely makes $13.00 an hour, has a wife and a baby and only one income. They charged him $606.00 plus another $49.00 to have the fee come out...

1.0
#803320
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Other Product Review

Having trouble now witb them been almost a month. I need my money!
#793050
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