701 Cumberland St, Lebanon, PA 17042, USA
Not resolved
1 comment

I called Jackson Hewitt to inquire about their advance program, where you can receive an advance on your tax return. I asked if a persons credit played a role in whether or not they were eligible to receive an advance.

I was told it had nothing to do with your credit history. Except that I was denied an advance, FOR THAT VERY REASON. I had my refund projected based on my final pay stub for 2017. The lady that did my taxes told me I was getting 3,333.00 from Federal and 424.00 from state.

Tonight I went for my appointment to have my taxes filed, and I was informed that the income was put in wrong. The person that processed the projected refund only put me down for a yearly earning of $18,000. I showed the tax agent the EXACT pay stub I gave for my projected refund, which shows my yearly earnings to be over $40,000! There is no excuse for a miscalculation of such magnitude, especially if you are supposed to be a TAX EXPERT.

My refund dropped to a little over $1300!!! I refused their services.

Their incompetence is astounding! I will NEVER recommend this company to anyone EVER!

Product or Service Mentioned: Jackson Hewitt Tax Refund.

Reason of review: Not as described/ advertised.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Don't have your taxes done at Walmart. The person that did my return could not speak English so he messed up my address. even after I had them correct it they didn't correct it with the IRS it's been four months I had to call the IRS to correct there mistake myself.

Jackson Hewitt Reviews

  1. 199 reviews
  2. 55 reviews
  3. 19 reviews
  4. 5 reviews
  5. 8 reviews
Jackson Hewitt reviews